Massage Chair Support

Below you'll find some of the most common questions our customers have about using our products.
If you have any other questions, please feel free to email us at

Massage Chair

Filter by Topic
  • All
  • Massage Chair FAQ

Need professional help?

Need help from a CUCKOO expert with installation, filter replacement, after-sales support, and more?

Customer Service
Tel: (888) 700-0425

Massage Chair FAQ

The 3D massage chair operates on the X, Y, and Z axes, using advanced technology to create a lifelike human massage experience. The massage rollers in a 3D massage chair move up and down, left and right, and in and out to reach deeper into your back. You can easily adjust the intensity level ranging from gentle touch to deep tissue massage.
The 4D massage chair massages the shoulders, arms, calves, and feet more precisely to relax the whole body without clumping with its rollers that move up, down, left and right, back and forth. Its speed variability and control also increase the massage quality and provide a luxurious, customized massage experience.
Both 3D and 4D massage chairs offer a high degree of customization of the massage experience. 3D Massage Chairs Utilize rollers that move in three dimensions: up and down, side to side, and in and out. Users can adjust the intensity of the rollers, making it feel like a human masseuse providing a deeper and more personalized massage 4D Massage Chairs Take the 3D concept further by adding an extra dimension of variable speed and incorporating various massage styles. This results in an even more advanced and tailored massage experience.
It is recommended to use a massage chair for 20 minutes at a time.
It is recommended to NOT fall asleep while using the product. Read more about the safety instructions in the User Manual.
Didn't find a satisfactory answer? Contact US

User Manual

Renature 4D Massage Chair
User Manual
Renature 3D Massage Chair
User Manual