Bidet Support

Below you'll find some of the most common questions our customers have about using our products.
If you have any other questions, please feel free to email us at hq@cuckoorental.com

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Customer Service
Tel: (888) 700-0425
Email: hq@cuckoorental.com

Bidet FAQ

Press the Nozzle Clean Button to expose the nozzle. Then, take a toothbrush & a cleaning agent (toothpaste, vinegar, etc.) and brush the nozzle. Although the Nozzle Clean Function uses sterilization water to clean itself, it is recommended to brush the nozzle regularly for an even more hygienic experience.
Check if the unit has been switched on and properly plugged in. Check if there is a blackout or if the circuit breaker is down.
Check if the water pressure on the bidet is set to “Low”. If it is, change it to a higher power setting. Also, check if the filter replacement period has passed, as low water pressure may be caused by an old filter.
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User Manual

Filter Replacement
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Filter Replacement Manual

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Filter Replacement Manual