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Living with Cuckoo

Celebrating 45th anniversary, holds Cuckoo LA Brand Store Event

by Cuckoo Marketing Team 11 Jul 2023

Cuckoo, top home appliance brand in South Korea, announced that it will hold a special promotion at the Cuckoo LA Brand Store for a period of 10 days starting from July 17th, in celebration of its 45th anniversary.

Since its establishment in 1978 as Seongkwang Electronics, Cuckoo has pursued technological innovation through continuous research and development for over 40 years. Leveraging the accumulated technological expertise and know-how gained from rice cooker development, Cuckoo has expanded its product range to include water purifiers, air purifiers, and pet appliances, becoming a representative home appliance brand in South Korea.

Furthermore, Cuckoo has achieved success and received acclaim from consumers in the US market through its diverse product lineup.

To express gratitude to its customers, who have been the driving force behind its growth, Cuckoo has prepared a special promotion at the LA Brand Store from July 17th to 10 days thereafter. (See location information for the LA Brand Store below) 

During this period, customers who visit the LA Brand Store will receive detailed consultations on Cuckoo products and services. For customers who visit the store for consultations, a complimentary "Cuckoo car air purifier" will be offered on a first-come, first-served basis for the first 100 customers. Additionally, through a drawing for customers who make purchases or rentals, prizes such as rice cookers and air purifiers will be prepared as a token of appreciation to customers who visit the Cuckoo Brand Store.

Won-Jun Lee, CEO of Cuckoo US Corporation, stated, "Cuckoo's growth in the US market has been possible thanks to the trust and support of our customers." He added, "With this event, we will express our gratitude to customers with generous benefits and will continue to strive tirelessly to provide better products and services, always prioritizing customer satisfaction."

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PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

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For orders sent to the contiguous United States and with a total lower than $99, there will be a $5 - $25 shipping fee dependent on the weight of the product(s).

For orders with a total more than $99 and/or being sent to areas outside of the contiguous U.S., refer to the below chart.

 

Order Type

Shipping Rate

United States (*Exceptions Apply)

Free (for orders of $99 or more)

Alaska

$50

Hawaii

$50

Guam

$50

Mexico

$50

Puerto Rico

$50

 

Return and Refund Policy

If you are not completely satisfied with your purchase, you can return your eligible items by mail within 30 days of the original ship date or 7 days from the date on which you received the installation service. To confirm whether your item is returnable and exchangeable, check your invoice or email confirmation. 

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: hq@cuckoorental.com
  • By phone number: 888-700-0425

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

 

Conditions for Returns

In order for the Goods to be eligible for a cancellation, please make sure that:

  • The Goods were purchased in the last 30 days
  • The Goods are in the original packaging (unopened)

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

 

If the product box has been opened, if the item has been installed, or if the item has unclaimed damages, a 20% open box fee will be applied. We'll automatically deduct the fee from your refund. A $50 restocking fee will be assessed on unopened box returns (per unit). 

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

 

Returning Goods 

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address: 

  • 16610 Marquardt Ave, Cerritos, CA 90703

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

PRICE ADJUSTMENTS

We do not make price adjustments or offer price matching on previous purchases. 

When discounted promo codes are offered, you MUST apply them to your cart to receive the respective discount. We do not offer post-purchase partial refunds of any amount if the desired promo code is not properly applied to your order before order placement. In such cases, we advise you to cancel the order and place a new order with the eligible promo code applied.



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If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: hq@cuckoorental.com
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