CUCKOO

User Manual

CP-TN102S / CP-TN102GPK

CP-TN102S / CP-TN102GPK User Manual

Dear customers!

Thank you very much for using the CUCKOO Electric Water Purifier.

Please keep this manual (including the warranty) for future reference. It will be helpful if you have questions or experience any issues with the product's functions.

Features and Benefits of CUCKOO Electric Water Purifier

Product Benefits

  • The Multi-Stage Filtration System
    Provides you and your family with nutritious, great-tasting drinking water.
  • Electric Water Purifier
    You may drink water that has been filtered using an instantaneous cooling or purification method, available as cold or room temperature water.
  • Water Purifier Featuring an Ultraslim Design and Multi-Functionality
    Cold water, room temperature water, and cleansing water are all available in a single purifier. Thanks to its slim and stylish design, it helps make more efficient use of space.
  • Electrolytic Cleansing System
    An electrolytic cleaning system enables the clean and safe use of the water purifier. The cleansing water is dispensed through the sink faucet and can be used to wash food ingredients and kitchenware.
  • Economical and Eco-Friendly Water Filtration System
    An extremely economical and eco-friendly water purification system, which produces no wasted water in the process of water filtration has been selected.
  • Button Lock/Functional Lock
    To prevent potential accidents as a result of product misuse by children or the elderly, Button Lock and Functional Lock (cleansing water) have been added.
  • Water Leak Prevention System
    Water leakage that may be caused during product usage is detected and prevented to enable safe use of the water purifier.
  • Non-stop Dispensing Function
    You can continuously dispense cold water and room temperature water.
  • Fixed Quantity Dispensing Function
    It is convenient to be able to dispense a fixed quantity, either One Cup (about 250cc) or Half Cup (about 120cc), of cold water, room temperature water.

Warnings for Safe Use

  • Please comply with the "Safety Warnings" to ensure safe and proper use of the product and to avoid accidents or dangerous situations.
  • The 'Warnings for Safe Use' section consists of "Warning" and "Caution" items, which are defined as follows.
Symbol and severity definitions
Symbol TypeDescription
WarningPotentially dangerous situations that can cause serious injuries or death if not avoided.
CautionPotentially dangerous situation that can cause minor injuries if not avoided.
This symbol is used to indicate 'instructed' actions.
Triangle Exclamation IconThis symbol indicates a potentially dangerous situation under specific circumstances. Please read the details carefully and follow the instructions to avoid dangerous situations.
ProhibitedThis symbol is used to indicate actions that are 'prohibited'.
InstructionsThis symbol is used to indicate 'instructed' actions.

About Power

About Installation

During Use

※ Cleaning water is not safe for drinking. Prevent anyone from consuming it.

※ After cleaning, rinse with clean water at least three times to ensure all cleaning water is removed.

※ After dispensing cleaning water, some may remain in the sink faucet valve. Run the faucet for about 3 seconds to flush it out.

Cautions for Safe Use

During Use

Part Names and Accessories

Part Names

<Front>

Front view of the water purifier with purified/cold water select, dispense buttons and the water outlet — Purified Water (lamp: WHITE) select button, Cold Water (lamp: WHITE) select button, Dispense button, Water Outlet
  1. 1 Purified Water (lamp: WHITE) select button
  2. 2 Cold Water (lamp: WHITE) select button
  3. 3 Dispense button
    • Purified Water (lamp: GREEN)
    • Cold Water (lamp: BLUE)
  4. 4 Water Outlet

<Details About Display Panel>

Water purifier display panel detail with ten buttons and indicators — Time Display, Energy Save / Setting, Faucet Cleaning, Cleansing Water, Self Clean / Timer, Lock, Two Cups, Half Cup, One Cup, Non-Stop
  1. 1 Time Display
  2. 2 Energy Save / Setting
  3. 3 Faucet Cleaning
  4. 4 Cleansing Water
  5. 5 Self Clean / Timer
  6. 6 Lock
  7. 7 Two Cups
  8. 8 Half Cup
  9. 9 One Cup
  10. 10 Non-Stop

Accessories

  • User Manual

  • Service Card

  • External Valve (Optional)

  • Cleansing Cup (If the lost, contact to Customer Service Center to purchase a new one)

Filtration System

※ Using a non-genuine filter or using a genuine filter beyond its recommended lifespan may reduce filtration performance.

How to Install the Product

Video Tutorial

Watch: How to install the product on YouTube (opens in new tab)
  1. Install the Tap Water Supply Valve and turn it to CLOSE.
    • Please make sure that you use tap water from the water supply. Do not use other water sources, such as groundwater.
  2. Connect the Tap Water Supply Hose to the inlet and the Drain Hose to the drain.
    • (When installing the sink faucet) Connect the sink faucet connection hose, sink faucet dispensing hose and cleansing water hose to the sink faucet connection area.
    • Fix the Drain Hose so that water discharged from the hose does not splash to the surroundings.
    • Do not place the Drain Hose above the installation surface or connect it to the water purifier over a distance of 9.8ft(3m) or greater.
    • When connecting the drain hose to the drain while letting the hose touch the floor of the kitchen, etc., do not lift it 11.8in(30cm) or higher from the floor.
  3. Turn the Tap Water Supply Valve to OPEN.
  4. Connect the power.
  5. Use the Auto Filter Cleaning function to clean the filter.

Checklist Before Use

  1. Open the Tap Water Supply Valve.
    • Open the Tap Water Supply Valve, and check if there is water leak on each connection part.
    • Tap Water Supply Valves and water (inlet) and drain of the product
  2. Turn the Close lever of the filter door on the right side of the product to the CLOSE direction.
    • Water is supplied to the water purifier.
  3. Connect the power.
    • This product is exclusively for USA:120V / Australia:230V. Please make sure to plug it into a proper outlet.
  4. Empty out the tray on a regular basis.
  5. Exchange and manage the filter on a regular basis.
    • Please clean and replace the filters regularly so that you can always enjoy pure and clean water.
    • Regarding the filter replacement cycle.

How To Use

How to Set Cold Water Function

  1. Please be on standby and then press the [Cold Water] button for 3 seconds.
    • After 3 seconds, Enter the Cold Water Temperature Setting Mode.
    • While the [Cold Water] button is pressed, the Voice Guide announces "Selecting Cold Water Function."
  2. When entering Cold Water Temperature Setting Mode.
    • The Voice Guide announces "Cold Water Temperature Setting Mode." and "Function setting is available by pressing the blinking button."
    • The display located top of the product shows the current cold water temperature level.
Cold Water Temperature Level Settings
Cold Water Temperature LevelLevel 1Level 2Level 3OFF
Cold Water temperature❄❄❄❄❄Cold Water OFF
  1. Press the [Cold Water] button to set the Cold Water Temperature Level.
    • Can change current cold water level setting by pressing cold water button each time Ex) "1" → "2" → "3" → "OFF" → "1" →. Level "3" is default.
  2. After selecting the desired cold water function, press the [Dispense] button to save.
    • Voice Guide announces "Set-Up completed."

How To Dispense Cold Water

  1. Press the [Room Temperature Water/Cold Water] button and select Cold Water.
    • The Voice Guide will say "Cold Water."
  2. How to Dispense Fixed Quantity
    • select the desired quantity from among the buttons of "Half Cup," "One Cup", "Two Cups" and "Non-Stop."
    • Press the [Dispense] button once. Cold water will be dispensed
    • When the selected quantity of water is dispensed, the water dispensing will end.
    • If you press the [Dispense] button or any other button while the product is dispensing a fixed quantity of water, the water dispensing will end.
  3. How to Dispense Manually
    • press the [Dispense] button. Cold water will be dispensed.
    • If you keep pressing the [Dispense] button for two seconds or longer, the product will be changed into the Manual Dispensing status.
    • The Voice Guide will say "Water dispensing during pressing"
    • If you stop pressing the [Dispense] button during the Manual Dispensing, the water dispensing will end.
  4. While cold water is being dispensed, a blue light is turned on at the outlet.
    • (When the Mood function is turned OFF, the lamp will not be turned ON.)

How To Use Room Temperature Water

  1. Press the [Room Temperature Water] button and select [Room Temperature Water].
    • The Voice Guide will say "Room Temperature Water."
  2. How to Dispense Fixed Quantity
    • Select the desired amount using the buttons for "Half Cup," "One Cup," "Two Cups," or "Non-Stop."
    • Press the [Dispense] button once. The room temperature water will be dispensed.
    • Dispensing will automatically stop once the selected quantity is reached.
    • If you press the [Dispense] button or any other button while dispensing a fixed amount, the water will stop immediately.
  3. How to Dispense Manually
    • If you press the [Dispense] button or any other button while dispensing a fixed amount, the water will stop immediately.
    • Press and hold the [Dispense] button for 2 seconds or more to switch to Manual Dispensing mode.
      • The Voice Guide will say "Water dispensing during pressing."
    • Releasing the [Dispense] button in Manual mode will stop the water flow.
  4. While room temperature water is being dispensed, a green light turns on at the outlet. (When the Mood function is turned OFF, the lamp will not turn on.)

How To Videos

How to Use Hidden Button Function

  1. If you're short-handed or water begins to overflow, press the Hidden button to immediately stop water dispensing.
    • Pressing the area indicated by the arrow will stop dispensing Whether it's room temperature or cold water.

How to Use Cleansing Water Lock

  1. Press and hold the [Cleansing Water] button for about 3 seconds in Standby Mode to activate the Cleansing Water Lock. (Once activated, the Cleansing Water button cannot be used.)
    • If the [Cleansing Water] button is pressed while locked, "Loc_" will be displayed and the Voice Guide will say "Locking cleansing water."
    • To cancel the lock, press and hold the [Cleansing Water] button again for about 3 seconds. "Un_Loc_" will be displayed and the lock will be released.

How to Use Cleansing Water (when installing a sink faucet valve)

  1. Click the [Cleansing Water] button and select cleansing water.
    • When pressed, the [Cleansing Water] indicator will light up.
    • The Voice Guide will say "Cleansing water mode is selected."
    • Once the sink faucet lever is opened, cleansing water is dispensed.
  2. How to End the Dispensing of Cleansing Water.
    • Press the [Cleansing Water] button. The display lamp will turn off.
    • The Voice Guide will say "Cleansing water mode canceled."
    • Close the sink faucet lever.
    • The Voice Guide will say "Start sink faucet line cleaning."
    • Once complete, the Voice Guide will say "Sink faucet line cleaning completed."

※ Cleansing water is not for drinking. Prevent anyone from consuming it. (CUCKOO cleansing water complies with the "Drinking Water Management Act" and is safe for use, but should not be ingested.)

How to Use Self Cleaning Reservation Function

  1. If the [Self Clean/Timer] display lamp is ON in Standby Mode, the Self Cleaning Reservation function is activated.
  2. If the [Self Clean/Timer] lamp is OFF, press the [Self Clean/Timer] button to activate it.
    • The Voice Guide will say "Self cleaning set-up completed."
    • The [Self Clean/Timer] display lamp will turn ON.
  3. To cancel the Self Cleaning Reservation, press the [Self Clean/Timer] button while the lamp is ON.
    • The Voice Guide will say "Self cleaning reservation canceled."
    • The [Self Clean/Timer] display lamp will turn OFF.

How to Move Faucet

<Move up and down>

Gently lift or lower the faucet to adjust its height.

<Move front and back>

Slide the faucet forward or backward as needed for positioning.

How to Use Power Save Function

This feature reduces standby power and dims the display lamps to save energy.

  1. To activate Energy Save Mode When the [Energy Save/Setting] display lamp is OFF, press the [Energy Save/Setting] button.
    • The [Energy Save/Setting] display lamp will turn ON, and within one second, all display lamps will turn off.
    • The Voice Guide will say "Energy-Eye Function Selected."
    • If the night detection sensor senses darkness for an extended time, Energy Save Mode will turn off all display lamps except the [Dispense] display and mood lamp.
    • While Energy Save Mode is active, pressing a button will temporarily turn on the display. (If no button is pressed for a while, the lamps will turn off again.)
  2. To cancel Energy Save Mode When the [Energy Save/Setting] display lamp is ON, press the [Energy Save/Setting] button again.
    • The [Energy Save/Setting] lamp will turn OFF, and within one second, all display lamps will turn on.
    • The Voice Guide will say "Energy-Eye Function Canceled."

How to Change Dispensing Volume

  1. Press the [Energy Save/Setting] button for 3 seconds in Standby Mode.
    • The product will enter the User Setting mode.
  2. Press the [Cleansing Water] button:
    • 3 times for One Cup Dispensing Volume
    • 4 times for Half Cup Dispensing Volume The Voice Guide will say "One cup or half cup dispensing volume setting mode."
  3. Press the [Energy Save/Setting] button to enter the dispensing volume setting mode.
  4. Press the [Lock] button to set a desired dispensing volume.
    • Each time you press the button, the Display will repeat changing from 0 (Standard) to Up and Down.
Dispensed Quantity by Fixed Quantity Setting
Fixed QuantityDispensed Quantity (cc) — DownDispensed Quantity (cc) — StandardDispensed Quantity (cc) — Up
Half CupAbout 100 ccAbout 120 ccAbout 140 cc
One CupAbout 210 ccAbout 250 ccAbout 290 cc
  1. Press the [Energy Save/Setting] button to save your selection.
    • The Voice Guide will say "Set-up completed."

How to Change Voice Volume

  1. Press and hold the [Energy Save/Setting] button for 3 seconds in Standby Mode.
    • The product will enter User Setting mode.
  2. Press the [Cleansing Water] button five times.
    • The Voice Guide will say "Voice volume setting mode."
  3. Press the [Cleansing Water] button again to enter the Voice Volume Setting Mode.
  4. Press the [Lock] button to adjust the voice volume level.
    • Each press changes the level by one step from the current setting. Example sequence: Level 4 → Level 5 → OF_1 → OF_2 → Level 1 → Level 2 → Level 3
    • To set maximum volume, choose Level 5.
    • To mute the Voice Guide, select OF_1.
  5. Press the [Energy Save/Setting] button to save your selection.
    • The Voice Guide will say "Set-up completed."

How to Check Filter Usage

  1. Replacement alarm through 3-color LED (mood lamp) at the outlet.
    • No LED display → Sky blue → Yellow → Orange (As the usage of filters increases, the color changes consecutively.)
  2. During dispensing, a replacement alarm is given via voice guidance:
    • The Voice Guide will say "Filter replacement is required" during dispensing. e.g.) In case of the first dispensing, the Voice Guide will say it only once a day.
    • When this message is heard, contact the service center and replace the filter.

How to use the Immediate Faucet Cleaning function when a cleansing cup is detected

  1. Press the [Energy Save/Setting] button for 3 seconds in Standby Mode.
    • The product will enter the User Setting mode.
  2. After entering the User Setting mode, press the [Cleansing Water] button eleven times.
    • The Voice Guide will say "Self-cleaning function set-up mode".
  3. Press the [Energy Save/Setting] button to enter the Immediate Cleansing setup mode.
  4. Press the [Lock] button to set the Immediate Cleansing function ON/OFF when a cleansing cup is detected.
    • It repeats ON/OFF every time the button is pressed. e.g.) ON → OFF → ON → OFF → …
  5. Once the desired setting is selected, press the [Energy Save/Setting] button to confirm.
    • The Voice Guide will say "Set-up completed".

How To Clean Tray / How To Clean Main Body

How to Clean the Tray

  1. Detach the Tray
    • Hold and gently pull the tray toward the front of the product to remove it.
    • ※ Pull the tray slowly with both hands. Pulling too forcefully may cause water to spill.
  2. Detach the Tray Grille
    • Remove the Tray Grille by lifting it from the hole at the center.
  3. Clean the Tray
    • Discard any stagnant water and wipe the tray thoroughly with a soft cloth.
  4. Reassemble the Tray
    • After cleaning, reattach the tray in the reverse order.

How to Clean the Main Body

  • Wipe the surface with a soft, dry cloth.
    • Before wiping, enable the Button Lock function to prevent accidental operation during cleaning.
    • If the unit is heavily soiled, use a lightly dampened cloth. (Do not use benzene, thinner, or abrasive cleaners.)
  • Remove the pre-filter from the bottom of the unit for cleaning.
    • Wash it with water, then dry and reassemble it. Failure to clean the pre-filter regularly may reduce cooling performance.

How To Replace the Filters

Video Tutorial

Watch: How to replace the filters on YouTube (opens in new tab)

How To Replace the Filters (Only use CUCKOO Water Purifier filters.)

  1. Turn the Close lever on the right side of the filter door to the OPEN position.
    • This shuts off the water supply to prevent water flow during filter replacement.
  2. Detach the filter door.
    • After removing the door, do not forcibly turn the Close lever—it may damage the product.
    • If the door does not open, ensure the Close lever is fully turned to the OPEN position.
  3. Lift and then pull the filter to remove it.
    • While the Voice Guide is playing, any remaining pressure inside the pipe will be released.
    • When replacing the filter, some water may drip depending on the environment. Wipe off any excess water after replacement..
  4. Insert the filter as shown in the image and then push it into the filter case to connect.
    • Filters must be installed in the correct order: Carbon Composite first, then Nano Positive Plus 3.0 (from right to left).
    • Ensure each filter is securely and correctly inserted into the case.
  5. Lock the filter door as shown in the image.
    • The groove at the bottom must be accurately aligned for smooth installation.
  1. Turn the Close lever on the right side of the filter door to the CLOSE position.
    • This restores the water supply to the purifier.
  1. Once the product is in Standby Mode, run the Automatic Filter Cleaning function to clean the filter.
    • ※ If the Voice Guide says "Please check raw water inlet" during filter cleaning, turn the Close lever on the right side of the filter door to the CLOSE position.

Expected Filter Replacement Cycle / Recommendations / Filter Arrangement

Expected Filter Replacement Cycle

  • The replacement cycle is based on average usage of 10 L per day in a typical household and may vary depending on water quality.
Filter NameExpected Replacement Cycle
Carbon Composite Filter4 months
Nano Positive Plus 3.0 Filter8 months

Recommendations

Filter Replacement Cycle

  • The replacement cycle refers to the expected duration a filter will perform effectively, based on testing and usage.
  • This is calculated using standard tap water with an average daily usage of approximately 10 L (enough for 4 people).
  • If water usage exceeds this amount or if the water quality is poor, the replacement cycle may shorten.

Filter Arrangement

Please Check Before Contacting Support

▼ Even if there is no malfunction, the product may not operate correctly if the User Manual is not followed. Please review the checklist below before contacting Customer Service.

Troubleshooting checklist with recommended actions
ProblemChecklistRecommended Actions
The water has bad taste and/or odor.• Was the product left idle for a long time?• Operate the Filter Cleaning function.
• Do you need to replace the filters?• Contact Customer Service for filter replacement.
It fails to dispense water.• Is the Power Cord connected?• Connect the Power Cord.
• Is the tap water supplied properly?• Open the Tap Water Supply Valve.
• Check if the water supply tube is folded.
• Check if water is cut off.
• Have you pressed the [Outflow] button properly?• Press the [Outflow] button properly.
• Is there water under the product?• Close the Tap Water Supply Valve, unplug the product, and contact our Customer Service Center.
• Do you need to replace the filters?• Contact Customer Service for filter replacement.
• Is the Filter Door lock opened?• Close the Filter Door lock at left side in the product. (Water is supplied to the product)
It fails to dispense cold water.• Have you dispensed a lot of cold water?• If a large amount has been dispensed, allow time for the unit to re-cool the water.
• Did you close the Tap Water Supply Valve?• Check the Tap Water Supply Valve.
• Is the ventilation at the back of the unit sufficient?• Ensure the radiator at the back is not blocked. Remove any obstructions.
• Move the product to a place with good ventilation. (Please contact our Customer Service Center whenever you move and reinstall the product.)
• If there is excess dust in the air vents, contact our Customer Service Center.

▼ If the product is not working correctly, first follow the steps below. If the issue continues, please contact our Customer Service Center. Note: Not following the User Manual may result in improper performance, even if the product is not malfunctioning.

Troubleshooting guide with problems, checklists, and recommended actions
ProblemChecklistRecommended Actions
It does not dispense enough water.• Is the Tap Water Supply Valve closed?• Open the Tap Water Supply Valve.
• Do the filters need replacing?• Replace the filter with a genuine CUCKOO Filter.
• Is the Filter Door lock open?• Close the Filter Door lock on the left side of the product. (Water will then be supplied.)
There is a loud noise coming from the product.• Is the product placed on a flat, firm surface?• Install the product on a solid, level floor.
• Is it touching any other objects?• Ensure it's not touching other objects.
• Is the tray properly assembled?• Reassemble the tray correctly to avoid abnormal noise.
• Is it too close to a wall?• Maintain at least 8 in (20 cm) distance from the wall.
• Are there items placed on top (e.g., flowerpots, books, clocks)?• Remove any objects placed on top of the product.
Floating matter in the dispensed water.• Do the filters need replacing?• Replace the Filter. (Do not use a Non-Cuckoo filter.)
Fine particles in room temperature water.• Are there bubbles?• If there are still fine particles in the water after five minutes, immediately contact our Customer Service Center.
Water is leaking from the purifier.• Is the connecting part defective?• Close the tap water supply valve and unplug the product. Contact Customer Service Center for help.
• Is your home or environment humid?• Dew condensation may occur when a cold part of the unit meets moisture—similar to droplets forming on a water cup.

Product Specifications

Product NameCUCKOO Electric Water Purifier
Model NameCP-TN102S(White Silver), CP-TN102GPK(Grace Pink)
Rated VoltageSingle Phase AC 120 V / 60 Hz
Power ConsumptionCold Water 90W(0.75A)
FiltrationNano Positive Filtration System
FilterCarbon Composite Filter | Nano Positive Plus 3.0 Filter
Climate ClassN
CapacityRoomDirect Water
ColdDirect Water
ProductWeightAround 21.2lb(9.6kg)
Size (W×D×H)6.5" X 20.2" X 15.7" (166mm X 514mm X 399mm)
Used Tap Water Pressure0.07-0.69 MPa(0.7-6.9bar)
Used Environment Temperature41°F - 104°F (5°C - 40°C)
Used Tap Water Temperature41°F - 95°F (5°C - 35°C)

※ Specifications and other details may be subject to change without prior notice for product improvement.

We provide satisfying consultation and services concerning your complaints, suggestions, and recommendations upon receiving your troubled product model name, status, and contact information.

  • After reading this manual, keep it in a place easily accessible to the user for future reference.
  • This manual includes the warranty.
  • Caution : Please read this manual carefully to ensure safety and a longer product lifespan.
Document Number
10383-0013H0 Rev.0
© CUCKOO · CP-TN102S / CP-TN102GPK · English User Manual
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