CUCKOO

User Manual

CP-AKN011SP / CP-AKN011GB

CP-AKN011SP / CP-AKN011GB User Manual

Dear customers!

Thank you very much for using the CUCKOO Electric Water Purifier.

Please retain this manual (including the Warranty) for future reference. This manual will be of great help should you have any questions or if the functions do not work properly.

Features and Benefits of CUCKOO Electric Water Purifier

Product Benefits

  • The Multi-Stage Filtration System — Provides you and your family with nutritious, great-tasting drinking water.
  • Electric Water Purifier — You may drink water, which has passed a filter in an instantaneous purification method, as room temperature water. Water purifier featuring an ultra-slim design and room temperature water.
  • Economical and Eco-Friendly Water Filtration System — An extremely economical and eco-friendly water purification system, which produces no wasted water in the process of water filtration has been selected.
  • Filter Replacement Notification — A filter replacement notification is applied for you to conveniently manage the filters.
  • Automatic Water Shut-off System — During filter replacement, the unit automatically shuts off the water supply to help make filter changes safer and more convenient.
  • Button Lock — Locks the buttons to help prevent unintentional operation by children or older adults.

Safety Warnings and Cautions

  • Please comply with the "Safety Warnings" to ensure safe and proper use of the product and to avoid accidents or dangerous situations.
  • The 'Warnings for Safe Use' section consists of "Warning" and "Caution" items, which are defined as follows.
Symbol Definitions
Symbol TypeDescription
WarningPotentially dangerous situation that can cause serious injuries or death.
CautionPotentially dangerous situation that can cause minor injuries.
Triangle Exclamation IconThis symbol indicates a potentially dangerous situation under specific circumstances. Please read the details carefully and follow the instructions to avoid dangerous situations.
ProhibitedThis symbol is used to indicate actions that are 'prohibited'.
InstructionsThis symbol is used to indicate 'instructed' actions.

About Power

About Installation

Parts and Components

Parts Identification

<Front>

Front — Control Panel, Control Panel, Faucet, Front Panel, Tray Grille, Tray Body, Removable Filter Cover
  1. 1 Control Panel
  2. 2 Control Panel
  3. 3 Faucet
  4. 4 Front Panel
  5. 5 Tray Grille
  6. 6 Tray Body
  7. 7 Removable Filter Cover

<Back>

Back — Power Cord, Water Inlet, External Outlet
  1. 1 Power Cord
  2. 2 Water Inlet
  3. 3 External Outlet

〈Control Panel〉

Control Panel —
  1. 1 "One Cup" Button
  2. 2 "Non-Stop Flow" Button
  3. 3 "Button Lock" Button
  4. 4 "Replacement Filter" Button

<CP-AKN011 Series>

  • "Dispense" button - To dispense water manually.
  • "One Cup" button - To dispense one cup of water.
  • "Non-Stop Flow" button - To dispense continuously.
  • "Button Lock" button – To lock functions of the product for safety (Press the button for 5 seconds and the function is set or canceled.)
  • "Replacement Filter" button - Used to replace filter. (When a filter needs to be replaced, the filter LED will be turned on.)

Components Information

  • User Manual

  • Service Card

  • Other subsidiary materials for installation

Filtration System Overview

Filtration Circuit

Filtration System

Before Installation Checklist

Installation Precautions

  1. Avoid direct sunlight and high temperatures.
    • This may cause color changes or discoloration.
  2. Ensure Sufficient Installation Space.
    • Make sure that the length of the Tap Water Supply Tube doesn't exceed 16.4ft(5m) from the Tap Water Supply Valve, and install the product on a solid, level surface with at least 8-in (20 cm) clearance from walls, as failure to do so may result in reduced performance.
  3. Do not install where it may be exposed to moisture, excessive dust, and splashing water.
    • Install this product in a clean environment.
    • Failure to do so may cause product failure, electric shock, or fire.
  4. Do not install the product on an uneven surface, inclined, or not solid.
    • This may cause malfunction, unwanted noise or injury. Please check the product regularly to make sure it is working properly.
    • This may cause product damage and fire.
  5. Avoid installing a product outdoors or in a place where the surrounding temperature drops below 32°F(0°C).
    • This product is for indoor use only.
    • This may cause the filter, tubing or any other components to freeze, causing malfunction of the product.
  6. Please make sure to install the device in a clean areas.
    • Do not install the device in locations where water may be easily contaminated or where the surrounding environment is unsanitary.

How to Install the Product

Video Tutorial

Video thumbnail: CUCKOO water purifier installation tutorial

Installation Steps

  1. Install the tap water supply valve on the cold water pipe.
    • Ensure the valve is fully closed before installation.
    • Connect the valve to the cold water pipe only. Connecting it to a hot water pipe may result in damage to the filter or product.
  2. Connect the water supply tube to the water inlet on the back of the product.
    • Ensure it is fully inserted until it locks securely. An improper connection may cause water leakage.
  3. Open the Tap Water Supplying Valve.
  4. Ensure the filter cover is properly installed.
  5. Insert the Power Plug into the Power Outlet.
  6. After installation, check all connections for leaks, including:
    • Water supply tube
    • Water inlet
    • Filter connection tube

Before Use Checklist

  1. Open the Tap Water Supply Valve.
    • Open the tap briefly to confirm that water is supplied properly. Then, open the tap water supply valve.
  2. Connect the power.
    • This product is exclusively for USA: 120V~.
    • Ensure the water supply is turned off before connecting the power.
  3. If the product has been left unused for an extended period or has been newly installed, dispense water for approximately 10 minutes before use.
  4. Empty the drip tray regularly.

How to Use

  1. Manual Dispense mode.
    • Press and hold the Dispense button for 2 seconds while in Standby Mode to activate manual dispensing.
    • Water is dispensed while the button is pressed.
    • Release the Dispense button to stop dispensing.
  2. Automatic Dispense mode.
    • Press the Dispense button briefly (about 0.3 seconds) while in Standby Mode to start automatic dispensing.
    • Water will dispense automatically and stop after approximately 30 seconds.
    • Press the Dispense button again to stop dispensing and return to Standby Mode.
  3. One Cup Mode (Dispensed quantity may vary depending on water pressure.)
    • One Cup quantity will be dispensed.
    • Press the One Cup button to enter the mode. Then press the Dispense button to dispense water.
      • If left idle for more than 7 seconds in this mode, it will return to the Standby mode.
      • Press any of the buttons in this mode to stop dispensing the water.
      • The default quantity is about 250 cc is the approximation wording that must stay.
  4. Non-Stop Mod (Dispensed quantity may vary depending on water pressure.)
    • The water will be dispensed continuously.
    • Press the Non-Stop button to enter the mode. Then press the Dispense button to dispense water.
      • If left idle for more than 7 seconds in this mode, it will return to the Standby mode.
      • Press any of the buttons in this mode to stop dispensing the water.
      • The default time is about 1 minute. on how to set the dispensing time.
  5. Button Lock
    • It is used to lock the buttons to prevent false operation of the appliance during cleaning or when children touch the buttons.
    • Press the Lock button for 5 seconds in Standby mode to lock the device.
    • Press the button again for 5 seconds to release the lock.

Hot to Set One Cup Quantity

  1. Press the One Cup button for about 3 seconds in Standby mode to set the quantity for One Cup. (The default is about 250cc.)
  2. Depending on the selected quantity, one or more of the following indicators will be lit up : One Cup, Non-Stop, Button Lock, Replacement Filter.
  3. Select your desired quantity for One Cup (about 150cc ~ 500cc) by pressing the Outflow button.
One Cup Quantity Selection
StepsOne Cup QuantityDisplay
1Approx. 150ccThe One Cup LED is illuminated.
2Approx. 250cc (Default)The One Cup LED and Non-Stop Flow LED are illuminated.
3Approx. 350ccThe One Cup, Non-Stop Flow, and Button Lock indicators are illuminated.
4Approx. 500ccThe One Cup, Non-Stop Flow, and Button Lock, Replacement Filter indicators are illuminated.
  1. Select your desired quantity and press the One Cup button.
    • If you press other buttons than the Dispense or the One Cup ones, it will be cancelled and the product will return to the Standby mode.
    • If you fail to press any button for about 20 seconds in the settings, it will be cancelled and the product will return to the Standby mode.

How to Set the Time for Non-Stop Dispensing

  1. Press the Non-Stop button for about 3 seconds in the Standby mode to set the time for non-stop dispensing.
  2. Depending on the selected time, one or more of the following indicators will be lit up: One Cup, Non-Stop, Button Lock and Replacement Filter. (The default time is about 60 seconds.)
  3. Press the Dispense button to select your desired time value (approximately 50 to 80 seconds).
Non-Stop Dispensing Time Selection
StepsSelected TimeDisplay
150 secondsThe One Cup indicator is illuminated.
260 seconds (Default)The One Cup and Non-Stop indicators are illuminated.
370 secondsThe One Cup, Non-Stop Flow, and Button Lock indicators are illuminated.
480 secondsThe One Cup, Non-Stop Flow, and Button Lock, Replacement Filter indicators are illuminated.
  1. Select your desired time and press the Non-Stop button.
    • If you press other buttons than the Dispense or the Non-Stop ones, it will be cancelled and the product will return to the Standby mode.
    • If you fail to press any button for about 20 seconds, it will be cancelled and the product will return to the Standby mode.

How to Set Faucet Lighting

  1. Press the One Cup and Not-Stop Flow buttons simultaneously for 10 seconds in Standby mode to access the settings.
  2. Depending on the selected quantity, one or more of the following indicators will be lit up : One Cup, Non-Stop, Button Lock, Replacement Filter. (The default setting is lighting on.)
  3. Press the Outflow button to select the desired status.
Faucet Lighting Level Settings
LEVELFaucet LightingDisplay
1On (Default)The One Cup LED, Non-Stop Flow LED, Button Lock LED, Filter Replacement LED, and the Faucet Lighting WHITE LED are illuminated.
2OFFAll the lights will get turned off.
  1. Select your desired status and press the Button Lock button.
    • If you press any other button than the Outflow or the Button Lock button, it will be canceled and the product will return to Standby mode.
    • If you fail to press any button for 20 seconds in the settings, it will be canceled and the product will return to Standby mode.

Cleaning Guide

  1. Unplug the power plug for safety.
  2. Wipe away foreign substances using a mild detergent, then pat dry.

How to Clean Tray

  1. Remove the Tray.
    • Hold the tray and gently slide it out to remove it from the product.
  2. Remove the Tray Grille.
    • Hold and lift from the hole of the Grille at the top of the tray to separate the Tray Grille.
  3. Clean the Tray.
    • Discard the collected water, and completely wipe it out with a soft cloth.
  4. Reassemble the Tray.
    • reassemble the Tray in the reverse order.
    • Please make sure it is inserted properly.

How to Remove and Clean the Faucet

  1. Hold the faucet and rotate it to remove it.
  2. After separation, wipe the faucet inlet with a clean cloth.
  3. Clean the separated faucet with running water. (You may easily wipe the dirt inside the faucet that you cannot reach using a cotton swab, etc.)
  4. Wipe the faucet dry with a clean cloth.
  5. Insert the faucet and rotate it until it is securely installed.

How to Replace the Filter

How to replace the Filter (Use CUCKOO's genuine filters only)

Video Tutorial

Video thumbnail: CUCKOO water purifier filter replacement tutorial

Filter Replacement Procedure

  1. Remove the Filter Cover on the right side of the product.
    • Press the hook on the back of the product and Slide the filter cover to open it.
  2. Press the Dispense Button to drain the remaining water.
    • If the drainage continues, please make sure the water is discharging as shown in the illustration.
    • If you don't see any, stop draining and close the water supply, and then contact our Customer Sevice Center.
  3. Unplug the device.
  4. Lift the filter upward to remove it. (Some residual water may drain from the filter. This is normal.)
  5. Insert a new filter by pushing it upward as shown in the illustration.
    • Please make sure that the sticker on the filter faces forward when connecting.
  6. Push the filter cover in until it is completely closed.
  7. Wipe your hands dry with a towel and plug the device in.
  8. Press the Non-Stop button to drain the water completely. Repeat this process several times.
    • This is part of the filter stabilisation process, and water containing micro air bubbles may be dispensed. The indicators may flash initially; this is normal.
  9. Allow approximately 25 minutes for the filter to stabilise before normal use.
    • If the product is used before stabilisation is complete, air-bubble noises from the internal tubing may be heard.

How to Replace the Front Panel

How to Replace the Front Panel, Tray Grille

  1. Remove the Tray.
    • Hold and pull the Tray to separate it from the product.
  2. Detach the front panel.
    • Insert your fingers at the bottom of the product, then pull the front panel to detach it.
  3. Assembling the front panel.
    • Align the front panel with the faucet, then push the panel into place.
  4. Remove the tray grille from the tray, then reassemble the tray.
  5. Push the tray into the product until it is properly seated.

Filter Replacement Notification and Guidelines

Notification Filter Replacement

This feature estimates filter usage and displays a notification when filter replacement is recommended.

  • The Replacement Filter LED flashes when each filter is out of life.
  • How to check filter usage.
    • When prompted to replace the filter, press the Replacement Filter to enter filter usage confirmation mode.
    • If the filter needs to be replaced, the LED on each filter will be lit and the Dispense button LED will flash.
  • How to reset filter replacement notifications
    • To reset the filter replacement alarm after replacing the filter, press the Filter Replacement Alarm button, then press the flashing button (Dispense button). The Filter Replacement Alarm LED will turn off once the alarm is reset.
  • If the filter was replaced before the notification appeared, press and hold the button of the replaced filter for 10 seconds to reset the filter usage.

Expected Filter Replacement Cycle

The expected filter replacement cycle is estimated based on an average household water usage of approximately 10 L per day. Actual replacement intervals may vary depending on water quality and usage conditions.

Filter NameExpected Replacement Cycle
Sediment 3.0 Filter4 months
Carbon Composite Filter4 months
Nano Positive Plus 3.0 Filter8 months

Recommendations

  • Filtration Capacity It is to identify the life span of built-in contaminants removers such as filters. Filtration performance is evaluated based on standardized test conditions, including the reduction of substances such as chloroform.
  • Filter Replacement Cycle After a close review of filters, this is carefully estimated period during which a filter is expected to display its proper performance. This is determined based on the amount of tap water filtered for drinking (10L per day for four people). Thus the cycle shortens as the amount used goes up.

Please Check Before Asking for Support

▼ If you do not comply with this user manual, the device may not work properly. Please read the following measures accordingly if there is a problem with the product. If there is still a problem, please contact our Customer Service Center.

ProblemChecklistRecommendation
The water has bad taste and/or odour.• Was it left idle for a long time?• Please use the product after draining water for about 10 minutes, depending on installation and water conditions.
• Do you need to replace the filters?• Replace the Filter. (Do not use a Non-CUCKOO filter.)
It fails to dispense water.• Is the water supplied properly?• Open the Tap Water Supply Valve.
• Have you pressed the Dispense button firmly and correctly?• Check if the water supply tube is folded.
• Do you need to replace the filters?• Check if water is cut off.
• Press the PUSH button firmly.
• Please check if it's plugged in.
• Contact Customer Service for filter replacement.
It does not dispense enough water.• Have you closed the water supply valve?• Open the water supply valve.
• Do you need to replace the filters?• Replace the Filter.(Use genuine CUCKOO filters only.) The dispensed water volume varies depending on water pressure and installation conditions.
There is a loud noise coming from the product.• Please check if it's installed on even ground.• Install the product on a flat and solid floor.
• Does it touch any other stuff?• Make sure it does not touch any other stuff.
• Does it become noisy after dispensing water?• It's directly connected to public water supply and ensures the water is maintained at a certain level. This noise may occur when water flows into the filter and can be normal depending on operating conditions.
Buttons do not work.• Did you press the Dispense button for 30 seconds or longer?• A safety feature of the device is that it will block the input of buttons when the Dispense button is pressed for 30 seconds or longer in order to prevent accidental operation.
• Take your hand off the Dispense button, and then press it again.
There are floating matters in the dispensed water.• Is it time to replace the filter?• Replace the Filter with a genuine CUCKOO Filter.
Water droplets may appear on the surface of the purifier.• Is your home or the external environment humid?• In humid environments, condensation may form on cold surfaces of the Water Purifier, similar to condensation forming on a cold cup.
• Is the assembled (connecting) part defective?• After that, contact our Customer Service Center for a service.
Green led on the faucet does not turn on while dispensing the water.• Did you turn off the Faucet Lighting function?• Please turn on the Faucet Lighting function.

Product Specification

Product Specification Table
Product NameElectric Water Purifier
ModelCP-AKN011SP / CP-AKN011GB
Rated VoltageSingle Phase, 120V~ / 60Hz
Power Consumption12W
Filtration MethodNano Positive Filtration System
FiltersSediment 3.0 FilterCarbon Composite FilterNano Positive Plus 3.0 Filter
Climate ClassificationN(Temperate Climate)
Installation AreaFor indoor use
ProductWeight8.1lb(3.7kg)
Dimension (W×D×H)5.3" X 15.2" X 14.3" (135mm X 388mm X 364mm)
Rated Working Pressure1.5~6.9bar(0.15~0.69MPa)

※ The information in this user manual, including exterior design and specifications, is subject to change without prior notice for product improvement.

Notes

https://cuckoorental.com https://cuckooamerica.com 888.700.0425

We provide satisfying consultation and services concerning your complaints, suggestions, and recommendations upon receiving your troubled product model name, status, and contact information.

  • After reading this manual, keep it in a place easily accessible to the user for future reference.
  • This manual includes the warranty.
  • Caution : Please read this manual carefully to ensure safety and a longer product lifespan.

10383-0050D0 Rev.0

© CUCKOO · CP-AKN011SP / CP-AKN011GB · English User Manual
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