CUCKOO
User Manual
CVC-A1410NW
CVC-A1410NW User Manual
Dear users,
Thank you for choosing our Cordless Vacuum Cleaner. Save this user manual (including the warranty) for future use. It will be helpful when questions arise during usage or when certain features are not functioning.
The Benefits of CUCKOO
Powerful suction of up to 140 air watts
The strong suction power of the BLDC motor ensures deep cleaning.
Reliable 5-layer filtering system
The thorough 5-layer filtering system provides a safe and hygienic vacuuming experience from suction to release.
Dual-battery system
Switch between two lithium-ion batteries during use so you don't have to worry about running out of power. (Requires an additional battery purchase)
Convenient cleaner stand
Store and charge your cleaner easily using just one stand.
Smart dust sensor & automatic mode
The smart sensor detects the amount of dust picked up, automatically adjusting suction power between levels 1 and 5.
Easy & flexible dual wheels
The ergonomically designed and flexible dual wheels let you clean every corner with minimum movement.
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be followed, including the following : READ ALL INSTRUCTIONS BEFORE USING CVC-A1410NW, Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.
WARNING
To reduce the risk of fire, electric shock, or injury :
- Do not use outdoors or on wet surfaces.
- Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants.
- Use only as described in this manual. Use only manufacturer's recommended attachments.
- Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
- Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
- Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
- Do not handle charger, including charger plug, and charger terminals with wet hands.
- Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
- Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
- Use extra care when cleaning on stairs.
- Do not use to pick up wash detergent, Kerosene, broken glass, needle, wet dust, sewage, etc. Flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Do not use without dust bag or filter in place.
- Always disconnect the battery pack before connecting or disconnecting motorized nozzle.
- Prevent unintentional starting. Ensure the switch is in the off-position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.
- Disconnect the battery pack from the appliance before making any adjustments, changing accessories, or storing appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
- Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of appliance may create a risk of fire when used with another appliance.
- Charger type SAW15A-300-0500UD of SHENZHEN SHI YING YUAN ELECTRONICS CO LTD.
- Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire. Battery pack type CVCB-A2000NW from Suzhou EUP Electric Co., Ltd.
- When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.
- Under abusive conditions, liquid may be ejected from the battery ; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help;Liquid ejected from the battery may cause irritation or burns.
- Do not use an appliance that is damaged or modified. Damaged or modified appliance and batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
- Do not expose an appliance to fire or excessive temperature. Exposure to fire or temperature above 130° C may cause explosion.
- Follow all charging instructions and do not charge the appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the appliance and increase the risk of fire.
- Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
- Do not modify or attempt to repair the appliance except as indicated in the instructions for use and care.
- Environment Requirements: The appliance should be stored only in the temperature range of -20-35°C and used and charged only in the range of 0-45°C.
- Risk of injury. Brush may start unexpectedly. Remove the main body before cleaning or servicing.
SAVE THESE INSTRUCTIONS HOUSEHOLD USE ONLY
Safety Warnings
- Heed the safety precautions to use the product safely and prevent accidents or harm.
- The safety precautions include warnings and precautions. Their definitions are as follows:
| Symbol Type | Description |
|---|---|
| Warning | A potentially dangerous situation that may result in death or serious injury if not averted. |
| Caution | A potentially dangerous situation that may result in minor injury if not averted. |
| Triangle Exclamation Icon | · This symbol is a warning sign to alert the user to potential dangers under specific conditions. Carefully read the instructions and use the product according to the instructions to avoid danger. |
| Prohibited | · This symbol indicates actions that are prohibited. |
| Instructions | · This symbol is an indication to perform a specific action. |
WarningProhibited
Do not forcibly bend, tie or pull the power cord.
- It may result in fire caused by electric shock or short circuit. Be sure to frequently check the condition of the power cord.
WarningProhibited
Be sure to use this product in an AC 120V dedicated outlet rated 15A or higher that is grounded, and avoid using this product with other products simultaneously plugged into one outlet.
- Using this product together with a number of other products or on other devices may lead to overheating, fire or electric shock. Be sure to frequently check the condition of the outlet.
- The product may not operate properly due to improper power supply.
WarningProhibited
When the power cord or the power plug is damaged or when the outlet is loose, stop using the product and contact the customer service center.
- If the power cord's sheath is inadvertently peeled or stamped, it may cause fire or electric shock, so be sure to frequently check the power cord, power plug, and outlet.
- If the power cord or power plug is damaged, contact the manufacturer, the store, or a qualified technician (service engineer) to replace the power cord and prevent any dangerous situations.
- This product must be repaired at a designated service center.
- Failure to do so may cause electric shock or short circuit fire.
WarningProhibited
Dry your hands before plugging or unplugging the power plug from the outlet, and hold the power plug when plugging and unplugging.
- Pulling out the power plug with wet hands may lead to an electric shock.
- Forcefully unplugging the power cord may cause abnormalities that lead to a short circuit or electric shock. Be sure to frequently check the condition of the power cord and plug.
WarningProhibited
Unplug the product if it won't be used for a long period of time.
- Failure to do so may cause electric shock and short circuit fire.
WarningProhibited
Be sure to unplug the product before cleaning or washing the charging stand.
- Failure to do so may cause electric shock or product failure. Be sure to frequently check the condition of the power cord and plug.
WarningProhibited
Use a dry cloth when cleaning the power plug to remove dirt.
- It may result in fire caused by electric shock or short circuit. Be sure to frequently check the condition of the power cord.
WarningProhibited
When removing the power plug from the outlet, pull out the power plug itself, not the power cord.
- If the power cord is subjected to an impact, it can be a cause of electric shock and fire. Be sure to frequently check the condition of the power cord and plug.
About Power
WarningProhibited
Do not place heavy things on top of the power cord, and avoid having the product press down on the cord.
- There are risks of hazards such as fire, electric shock, and product collapse due to cord damage.
WarningProhibited
Do not move the product by pulling on the power cord.
- The product may tip over, causing injury.
- It may cause product damage, electric shock or fire.
WarningProhibited
Be careful that both the plug and power cord are not chewed up by pets or damaged by sharp metal materials, such as nails.
- Cord damage may result in short circuit, electric shock or fire. Be sure to frequently check the condition of the power cord and plug.
WarningProhibited
Do not unplug and plug the power cord repetitively.
- It may cause electric shock or fire.
WarningProhibited
Be sure to turn off the power before installing the product.
- It may cause electric shock or fire.
WarningProhibited
Do not attempt to connect or modify the power cord arbitrarily.
- It may cause electric shock or fire.
About Installation
CautionProhibited
Do not install it near appliances that use fire or heat, such as heating appliances.
- It may cause fire, discoloration or product failure.
CautionProhibited
Do not expose the product to direct sunlight.
- It may cause fire, discoloration or product failure.
CautionProhibited
Do not install the product on an uneven floor or an inclined slope, or on top of a board, cushion or pad.
- The product may tip over, causing injury.
- It may cause product damage, electric shock or fire.
CautionProhibited
Do not install the product in a location with high humidity or exposure to water, including rainwater.
- Insulation damages may cause electric shock, short circuit or fire.
CautionProhibited
Keep the charging stand in place so it doesn't tip over.
- The product or charging stand may tip over, causing injury.
- Failure to do so may cause damage to the product or charging stand, or electric shock or fire.
CautionProhibited
Do not install it where there is a leakage of flammable gas or a large amount of industrial oil or metal dust.
- It may cause product failure or fire.
About Usage
WarningProhibited
Do not let liquids such as water and detergents enter the product or charging stand.
- It may cause electric shock or product failure.
WarningProhibited
When cleaning, be careful to avoid suction of liquids, food, pet waste, sharp metals (such as blades and tacks), broken glass, flammable materials, embers or surfactants.
- It may cause product failure or fire.
- If such a material has been sucked up, turn off the power immediately and contact the customer service center (213-228-5330).
WarningProhibited
Do not use the product while the nozzle or exhaust is blocked.
- It may cause overheating, resulting in product failure or fire.
WarningProhibited
Do not apply an excessive impact to the product, such as sitting on or dropping it.
- It may cause injury or product damage.
WarningProhibited
Be careful not to get your hands, feet, hair or clothing stuck in moving or rotating parts, such as the rotating brush and wheels.
- It may cause injury.
WarningProhibited
Be sure to place the filters properly before using the product.
- Failure to do so may lead to a lack of suction.
- Failure to do so may cause product failure or fire.
- See "How to Clean the Filters" for instructions on attaching and detaching the filters.
WarningProhibited
Do not disassemble, repair or modify the product.
- It may cause product failure.
- It may cause fire, electric shock or injury.
- To repair the product, contact the customer service center (231-228-5330).
WarningProhibited
Do not use the product for other purposes aside from cleaning.
- It may cause product failure or fire.
WarningProhibited
This appliance is not intended for use by individuals with physical, sensory or mental disabilities, or by those lacking the necessary experience and knowledge, and who require supervision or guidance to use the appliance safely (including children).
- Do not allow children to play with the product.
- It may cause injury, such as electric shock or burns.
WarningProhibited
If the product emits an abnormal sound, smell or smoke during operation, unplug the power cord immediately and contact the customer service center (213-228-5330).
- Continuing to use the product in a malfunctioning state may result in fire or electric shock.
WarningProhibited
Do not use heating appliances, flammable materials or aerosols near the product.
- It may cause fire or deformation of the product.
WarningProhibited
If gas, such as city gas, has leaked or a flammable aerosol has been used, do not use the product, and ventilate immediately.
- It may cause explosion or fire.
WarningProhibited
Do not use the product in humid places or where water or rainwater may splash.
- It may cause electric shock or product failure.
WarningProhibited
Do not store the product (especially the battery) in a car exposed to direct sunlight.
- It may cause explosion or fire.
CautionProhibited
Do not vacuum fine dust such as cement powder.
- It may cause product failure or fire.
CautionProhibited
Do not leave the product placed against a wall or furniture.
- The product must be laid on its back or placed on the charging stand.
- It may cause the product to tip over, resulting in damage or injury.
CautionProhibited
Make sure children and pets do not hang onto or push the charging stand, and do not lift the charging stand upside down while it has the product or battery in it.
- It may cause injury or product damage.
CautionProhibited
Be careful not to get your finger stuck in the product or charging stand when assembling it.
- It may cause injury.
CautionProhibited
Be sure to use official Cuckoo parts.
- It may cause product failure.
About Charging and the Battery
WarningProhibited
Keep the charging ports on the charging stand and the battery away from electrically conductive objects.
- It may cause electric shock-induced injury.
WarningProhibited
Do not let liquids, such as water and detergents, enter the battery.
- It may cause electric shock, explosion or fire.
WarningProhibited
Do not use the battery, charging stand or adapter with other products.
- It may cause product failure or fire.
WarningProhibited
Do not expose the battery to heat or shock.
- This may cause electric shock, fire or explosion, resulting in injury.
WarningProhibited
Be sure to use the official battery and charge it using the designated charging stand and adapter.
- It may cause product failure or fire.
WarningProhibited
If the main body or battery emits an abnormal sound, smell or smoke during charging, unplug the power cord immediately and contact the customer service center (213-228-5330).
- Continuing to use the product in a malfunctioning state may result in fire or electric shock.
WarningProhibited
Do not disassemble, short, repair or modify the battery
- This may cause electric shock, fire or explosion, resulting in injury.
WarningProhibited
Keep children and pets away from the battery when it is being charged or stored.
- Do not allow children to play with the battery.
- It may cause injury, such as electric shock or burns.
WarningProhibited
If liquid leaks from the battery, do not let it come in contact with your skin or eye.
- It may cause blindness or burns.
- In case of contact with liquid, immediately wash it off with water and follow a doctor's instructions.
CautionProhibited
Do not detach the battery while the product is operating.
- Be sure to turn off the power before detaching the battery.
- Failure to do so may cause product failure or degradation in the battery's performance.
CautionProhibited
When putting the battery in the main body or charging stand, make sure it faces the right direction and insert it completely until you hear a "click."
- Failure to do so may cause the battery to fall out, resulting in damage or injury.
About Cleaning and Washing
WarningProhibited
Do not clean the product by directly pouring water.
- Most of the parts cannot be washed with water.
- It may cause short circuit, electric shock or fire.
- If the product is immersed in water, stop using it, unplug the power cord, and contact the customer service center (213-228-5330).
WarningProhibited
Be sure to unplug the power cord if the product is not being used for a long time or when cleaning the product.
- Failure to do so may cause electric shock.
WarningProhibited
Be sure to turn off the power before removing blockages from the brush or nozzle.
- It may cause injury or product damage.
WarningProhibited
Do not wipe the product while it is stored in the charging stand.
- It may cause the product to tip over, resulting in damage or injury.
CautionProhibited
Do not wipe the product with volatile or organic solvents, such as thinner and acetone.
- It may cause damage to the product.
- Wipe it with a soft damp cloth.
CautionProhibited
If the product has lost suction or the main body becomes excessively hot, clean the product and filters. (See "How to Clean")
- It may cause damage to the product.
About Disposal
WarningProhibited
Dispose of the plastic packaging to prevent children from touching it.
- The plastic packaging may cause suffocation.
WarningProhibited
When disposing of the product, detach the battery and dispose of it in a battery collection box.
- It may cause explosion or fire.
Part Names and Descriptions
The Product and Charging Stand
- 1 Main body
- 2 Connecting pipe
- 3 Hybrid brush
- 4 Charging stand
- 5 Stand connecting pipe
- 6 Charging base
- 7 Battery
- 8 Crevice tool
- 9 Bedding brush
- 10 Dusting brush
- 11 2-in-1 brush
Main body
- 1 Indicator
- 2 Control panel
- 3 Exhaust filter (HEPA)
- 4 Filter cover
- 5 Pre-filter
- 6 Nozzle
- 7 Dust bin detach button
- 8 Dust bin cover
- 9 Dust bin
- 10 Metal net filter
- 11 Power button
- 12 Battery indicator
- 13 Battery detach button
- Main body (Includes a metal net filter, pre-filter and exhaust filter (HEPA))
- Connecting pipe
- Charging stand
- Stand connecting pipe
- Charging base
- Hybrid brush
- Bedding brush
- 2-in-1 brush
- Crevice tool
- Dusting brush
- Flex extension pipe
- Accessory holder
- Battery
- Charging adapter
- Pre-filter (For replacement)
- Two fix bolts for the charging stand
※ The main body includes a pre-filter. The other pre-filter in the package is for replacement.
※ The product may have irregular patterns on the surface that are formed as a result of matte injection molding. This is normal and does not affect the product's quality.
How to Install
Caution
- This product is for AC 120V only.
- Never plug in the power cord before installation is complete.
- If the outlet is not grounded, a local electrician for grounding before use.
- This product is for household use and should be installed indoors on a flat surface.
- Exercise caution as improper installation may cause the product or charging stand to tip over, resulting in injury or critical product damage. See "About Installation" in Safety Warnings (pages 7).
How to Install the Charging Stand
Caution
- Be careful not to get your finger stuck in a gap during assembly.
- Connect the stand connecting pipe and charging stand with the fix bolt for the charging stand.
- Make sure that the stand connecting pipe and charging stand are placed in the right direction.
- As for the stand connecting pipe, the side with grooves should face the back.
- When connecting the accessory holder, place ① on the floor so it doesn't move.
- The flat side of the charging stand should be on the floor.
- Hold the accessory holder with both hands and push it into the stand connecting pipe.
- Put it in a position that makes it easy to store accessories.
- Place the charging base on the floor and connect ③ to it with the fix bolt for the stand.
- Place the 2-in-1 brush, crevice tool, dusting brush, and flex extension pipe in the accessory holder in positions that make it easy to use them.
- You will hear a "click" when a part properly fits into the groove.
- The bedding brush should be stored separately.
- To detach an accessory, pull it out holding the detach button.
How to Install the Product
- Connect the main body, connecting pipe and flannel brush.
- The detach button on the connecting pipe should face the front.
- Connect it completely until you hear a "click."
Be careful not to get your finger stuck in a gap during assembly.
- Insert the battery into the main body.
- Be sure to insert it with the battery indicator on top.
- Insert the battery completely until you hear a "click."
- Position the product upright on the charging stand.
- Lift the product lightly, place it into the groove of the charging stand, then lower it slowly.
Be careful as placing the product may cause the charging stand to wobble.
How to Charge the Battery
- Connect the charging adaptor to the side of the charging stand, then plug the power cord into the outlet.
- Position the product upright on the charging stand.
- The battery indicator will blink, displaying the charging status.
- If the indicator doesn't turn on, check if the product is properly placed.
- You can also charge the secondary battery using the charging stand.
- Be sure to insert it with the battery indicator at the bottom.
- Charging of the secondary battery won't start until the battery in the product is fully charged.
- ※ The secondary battery is sold separately.
- To detach the battery from the main body or charging stand, pull it out holding the buttons on both sides.
When detaching the battery, hold the product or charging stand in place so it doesn't tip over.
Battery Indicator
| Category | Status of the Battery Indicator |
|---|---|
| Charging | The lights turn on and off in order. All of them may come on depending on the charging status. |
| Fully charged | All the lights blink when the battery is almost fully charged, then turn off once it is fully charged. |
| In use | The lights turn off in order depending on the remaining battery level and blink when the battery is low. |
Notice
- When charging the product, make sure it is securely connected to the charging stand.
- The product will not operate while being charged.
- See Product Specifications for information about battery life and charge time.
- The battery life and charging time stated in this manual are based on measurements made by Cuckoo, and actual numbers may vary depending on surroundings, amount of usage, and usage time.
- The overheating prevention device of the battery may prevent charging the product immediately after use. The charging will automatically start once the battery sufficiently cools down.
- The battery is a consumable component and the lifespan decreases over time. Replace it when its performance has clearly been degraded.
- We suggest the following to maintain battery performance.
- Charge the battery if the battery indicator blinks.
- If the battery is low, charge it before storage.
- Keep switching between the main and secondary batteries. (The secondary battery is sold separately.)
- Charge the battery at least every three months when storing it for a long period of time.
How to Use
Cautions Before Use
- Before use, make sure the filters have been attached and the dust bin cover is on.
- Failure to do so may cause a lack of suction or product damage.
- Before use, remove any large objects that may be blocking the nozzle, such as socks and stockings.
- The product may not operate properly if the brush or nozzle of the main body is clogged.
- Do not place the main body against a wall or furniture to put it aside for a while during cleaning.
- It may tip over and result in injury or critical product damage.
- Hold the product with both hands when cleaning high spaces.
- The product is recommended to be used indoors and at a moderate temperature, as operating it at 5°C or lower or 38°C or higher for a long time may decrease the life span of the battery.
- The main body of the product may build up static electricity depending on temperature, humidity or other environmental factors.
- If the problem persists, please contact the customer service center (213-228-5330).
How to Use the Product
- Before use, check the charging status of the battery and if the filters have been attached.
- Charge the battery if it is low. (See "How to Charge the Battery".)
- See "How to Clean" for instructions on attaching the filters.
- Caution: Be careful not to get your finger stuck in a gap during assembly.
- Press the power button on the handle of the main body to start cleaning.
- Press the power button to turn it on, and press the button again to turn it off.
- ※ There's no need to hold the button.
- To adjust suction power, use the suction power control buttons ("+" and "-") on the control panel at the top of the main body.
- Suction power can also be adjusted manually.
- Switch between levels 1 to 5 by using the "+" and "-" buttons.
- Suction power can also be adjusted manually.
- YYou can also turn on the automatic mode using the automatic mode button (AUTO button) on the control panel at the top of the main body.
- This will enable automatic adjustment of suction power based on the amount of dust picked up.
- The automatic mode indicator will turn on.
- Pressing a suction power control button disables the automatic mode.
- This will enable automatic adjustment of suction power based on the amount of dust picked up.
The Indicators and Control Panel
- Dust amount indicator
- Suction power indicator
- Automatic mode indicator
- AUTO
- Suction control button
- Automatic mode button
| Buttons and Indicators | Function and Status |
|---|---|
| Suction control button | Adjust suction power with "+" (to increase suction power) and "-" (to decrease suction power) 5-level adjustment from levels 1 to 5 |
| Automatic mode button | Turns on or off the automatic mode Automatically adjusts suction power based on the amount of dust picked up |
| Suction power indicator | Displays the suction power of the motor |
| Dust amount indicator | Displays the amount of dust sucked up |
| Automatic mode indicator | Turns on when the automatic mode is on |
| Nozzle blockage indicator | Turns on when the nozzle is blocked and automatically switches to level 1 |
| Hybrid brush clog indicator | Turns on when the hybrid brush is not working, and stops the rotating motor |
How to Disable the Nozzle Blockage Indicator
- The nozzle blockage indicator turns on when the nozzle or connecting pipe has a large clog or the filter is blocked with dust.
- To prevent overworking the suction motor, the product automatically switches to level 1 and disables suction power adjustment.
- Turn off the power and remove blockages from the nozzle and connecting pipe or clean the filters.(See "How to Clean the Filters".)
How to Disable the Hybrid Brush Clog Indicator
- The hybrid brush clog indicator turns on when the hybrid brush has a clog, like hair.
- The product automatically stops running to protect the rotating motor.
- Please turn off the power and clean the hybrid brush. (See "How to Clean the Rotating Brushes".)
Notice
- If all bars of the dust amount indicator turn on and cannot be disabled, turn off the power and clean the product. (See "How to Clean the Dust Sensor".)
How to Use Accessories
- To separate the main body and connecting pipe, pull the pipe out while holding the detach button on it.
- Attach the accessory that suits your purpose to the main body.
- Fully connect them until you hear a "click."
- You can use all the accessories vertically by attaching them to the connecting pipe.
- The function of each accessory is as follows.
- 2-in-1 brush
- Can be used in a basic or brush shape.
- Basic shape : Suitable for cleaning soft materials, such as sofas and mattresses.
- Brush shape : Suitable for cleaning items with uneven surfaces, such as picture frames and furniture.
- Crevice tool
- Suitable for cleaning piles of dust in corners or gaps.
- Length adjustment is possible. To extend it, pull out the crevice tool until you hear a "click."
- Flex extension pipe
- Adjust its angle using the button on the side to suit your purpose.
- Choose among 5 levels, from 180° to 300°.
- ※ The flannel brush and bedding brush cannot be connected.
- Dusting brush
- Used in connection with the flex extension pipe; Suitable for cleaning high spaces, such as the top surface of furniture.
- Bedding brush
- Suitable for cleaning bedding, such as duvets and blankets.
- When using the brush on thin bedding, adjust suction power as the brush may cling to it.
- 2-in-1 brush
Caution
- Using the product for an extended period may overwork or overheat the motor, causing it to stop.
- If the nozzle or connecting pipe is clogged with something large during cleaning, turn off the power and remove it.
- Exercise caution when cleaning furniture, monitors or any other items that may be scratched.
- When replacing an accessory, turn off the power and be careful not to get your finger stuck in the gap.
How to Clean
Cautions before Cleaning
- Before cleaning, be sure to turn off the power and detach the battery.
- Do not clean the product by immersing it in water.
- Most of the accessories cannot be washed with water. It is advised not to use washing methods that are not suggested in this manual.
- The main body has a built-in suction motor. Never wash the dust bin or filters with water while they're connected to the main body.
- The rotating brushes (hybrid brush and bedding brush) also have a built-in motor. Never wash them with water.
- Clean the main body and the inside of the rotating brushes with a dry cloth.
- If the handle or the bottom of the rotating brush has been stained, wipe it using wet wipes or a damp towel.
- Clean the dust bin and filters before and after use, as blockages in them may cause degradation in performance or product failure.
- Empty the dust bin before the dust reaches the "MAX" mark.
Cautions after Cleaning
- Once you finish cleaning the individual parts, assemble them in reverse order before storage.
- Be careful not to get your finger stuck in a gap during assembly.
Emptying the Dust Bin
- Before emptying the dust bin, prepare a trash can or go to a place where dust can be released.
- Press the dust bin button to open the dust bin cover.
- Hold the dust bin as close as possible to the trash can when opening the cover, to prevent dust from flying around.
- Shake the dust bin or use the 2-in-1 brush to remove dust from it and its cover.
How to Clean the Dust Bin and Metal Net Filter
- Rotate the dust bin to detach it.
- See the arrows on the side of the dust bin.
- (Lock: ▼ / Open: △)
- Remove dust from the surface of the metal net filter with the 2-in-1 brush, toilet paper or a dry cloth.
- Caution: Do not wash it with water while it is attached to the main body.
- Rotate the metal net filter to detach it.
- After removing the dust from the metal net filter and dust bin, wash them with running water.
- Dry them completely in a well-ventilated, shaded space, as leftover moisture may cause odors.
※ How to Clean the Dust Sensor
If the dust sensor has dirt on it, all lights of the dust amount indicator may turn on and not be disabled.
When cleaning the product, wipe the dust sensor with a dry cloth.
How to Clean the Pre-filter
- Pull out the filter cover at the top of the main body to open it.
- Open it slowly to prevent dust from scattering.
- Rotate the pre-filter anti-clockwise to detach it.
- Remove dust on the filter cover and inside the filter using the 2-in-1 brush.
- Remove the dust from the pre-filter and wash it with running water.
- Dry it completely in a well-ventilated, shaded space as leftover moisture may cause smell.
※ How to Clean the Joint of the Connecting Pipe
To separate the main body and connecting pipe, pull the pipe out while holding the detach button on it.
The joint may become squeaky due to dust or other materials. In such a case, wipe the inside of the main body nozzle or the joint of the length adjustment pipe, as shown in the diagram, with a dry cloth.
How to Clean the Rotating Brush
- Refer to the following instructions to detach the rotating brush of the hybrid or bedding brush.
- Hybrid brush
- Press the PUSH button on the brush. The side cover will open when the button is pressed.
- Pull out the side cover to detach the rotating brush.
- Bedding brush
- Rotate the lock lever on the side of the brush using an item like a coin.
- Pull it sideways to detach the rotating brush.
- Hybrid brush
- Connect the crevice tool to the main body and remove dust on the rotating brush and inside.
- Wipe off remaining dust using a cloth or wet wipes.
Check Before Contacting Support
▼ Using the product improperly or not according to the manual may result in malfunction of the product without any product failure. If you experience any malfunction, check your product as described below. If the problem persists, please contact the customer service center.
| Symptom | Check | Action |
|---|---|---|
| The product is not operating | • Has the battery been discharged? | • Charge the battery. |
| • Is the power on? | • Press the power button. | |
| • Is the nozzle or connecting pipe blocked? | • Remove blockages from the nozzle and connecting pipe. | |
| • Has the suction motor overheated? | • Sufficiently cool down the suction motor and try again. | |
| Suction power cannot be adjusted | • Is the nozzle blockage indicator on? | • Clean the product and filters. |
| The product is not being charged | • Is the charging adapter connected to the charging stand and plugged in? | • Connect the charging port to the charging stand and plug the power cord into the outlet. |
| • Is there anything clogging the charging port? | • Remove the blockage and wipe with a dry cloth. | |
| • Have you just used the product, possibly heating up the battery? | • This occurs due to the overheating prevention device in the battery. Charging will automatically start once the battery sufficiently cools down. | |
| There is a lack of suction or an abnormal sound | • Is the dust bin full? | • Empty the dust bin. |
| • Is the metal net filter, pre-filter or exhaust filter (HEPA) blocked? | • Clean or replace the filters. | |
| • Is the nozzle or connecting pipe blocked? | • Remove blockages from the nozzle and connecting pipe. | |
| The rotating brush doesn't rotate | • Is the hybrid brush clog indicator on? | • Clean the rotating brush. |
| • Is the rotating brush properly placed? | • Detach the rotating brush and reattach it properly. | |
| Turned off the power after cleaning, but dirt comes out of the brush | • Has the product lost suction power? | • Operate the product in place for 10 seconds to remove remaining dust. • Empty the dust bin and clean the product. |
| The product emits hot air and stops operating while cleaning | • Have you been operating it for a long time? | • Sufficiently cool down the suction motor and try again. |
| • Has the suction motor overheated? | ||
| The exhaust emits an odor | • Has it been more than three months since you purchased the product? | • New products may smell of rubber. Clean the product sufficiently. |
| • Is the dust bin full? | • Remove the dust bin and frequently clean the product. | |
| • Is the pre-filter wet? | • Completely dry the pre-filter after washing it with water. (See "How to Clean") | |
| There is an excessive amount of static electricity built up during cleaning | • Were you cleaning a carpet or mat? | • Put it down on a flat surface for a while and try again. |
| • Static electricity may occur depending on temperature or humidity. | • If the problem persists, please contact the customer service center (213-228-5330). | |
| All bars of the dust amount indicator are on | • The dust sensor may have dirt on it. | • Clean the dust sensor. (See "How to Clean the Dust Sensor".) |
| The product has a patchy surface | • Are there wavy patches on the product's surface? | • The patterns are formed as a result of matte injection molding and do not affect the product's quality. |
| The length adjustment pipe is squeaky and not connected smoothly | • Is there dust or other materials in the joint? | • Wipe the joint of the connecting pipe with a dry cloth. (See "How to Clean the Joint of the Connecting Pipe".) |
Malfunction Inquiries
A product that has been used for a long time may fail due to deterioration of parts caused by heat, humidity or dust.
If the following issues occur:
- The appearance of issues not described in the Check Before Asking for Support.
- You can feel the electricity flowing when you touch the product.
- In the event of other abnormalities or failures.
Stop using the product.
After removing the plug, be sure to contact our customer service center.
Phone: (213)228-5330
Mon-Fri, 9:00am-5:00pm PST/PT
Product Specifications
| Model Name | CVC-A1410NW | ||
| Product Size | 240mm (W) X 260mm (D) X 1,170mm (H) | ||
| Product Weight | 2.9kg | ||
| Power Consumption | 420W | ||
| Suction Power | Up to 140 air watts | ||
| Motor | BLDC (400W) | ||
| Battery | Li-ion 25.2V, 2,000 mAh, 7 Cells | ||
| Charging Adapter | 30 V, 0.5 A | ||
| Filters | Metal net filter, pre-filter and exhaust filter(HEPA) | ||
| Function | Manual | 5-level suction adjustment | |
| Automatic | Automatic adjustment based on the amount of dust picked up | ||
| Usage Time | Up to ~6 minutes (When running continuously on manual level 5) | ||
| Up to ~35 minutes (When running continuously on manual level 1) | |||
| Charging Time | Around 4-5 hours | ||
| Accessories | Bedding brush | ||
| Crevice tool | |||
| 2-in-1 brush | |||
| Dusting brush | |||
| Flex extension pipe | |||
| Accessory holder | |||
※ For household use only.
※ Details indicated in this instruction manual (exterior, design, and specifications) may change without notice for quality improvement.
※ The printed specifications of the product are subject to change.
※ The usage and charging times may vary depending on operating environment.
※ The performance of this product may vary depending on operating environment.
CUCKOO ELECTRONICS AMERICA, INC.
For service inquiries, contact us at support@cuckooamerica.com
www.cuckooamerica.com / www.cuckooamerica.ca