CUCKOO

User Manual

CP-ABNC100GWH

CP-ABNC100GWH User Manual

Dear customers!

Thank you very much for using the CUCKOO Electric Water Purifier.

Please retain this manual (including the Warranty) for future reference. This manual will be of great help should you have any questions or if the functions do not work properly.

Features and Benefits of CUCKOO Electric Water Purifier

Product Benefits

  • Drip Coffee Extraction Function With CUCKOO's exclusive temperature and flow control technology, you can extract delicious coffee.
  • Nano Positive Filtration System Application of CUCKOO Water Purifier's Nano Positive Filtration System produces clean water.
  • Clean electric water purifier You may drink water, which has passed a filter in an instantaneous cooling, heating or purification method, as cold, hot or room temperature water.
  • Water purifier featuring an ultra slim design and Multiple functions Cold water, hot water, room temperature water and Cleaning Water are available in a single water purifier and, thanks to its slim and classy design, can be used in a more efficient manner.
  • Electrolytic Cleaning System The electrolytic cleaning system can use cleaning water dispensed from the sink faucet.
  • Economical and Eco-Friendly Water Filtration System Features an extremely economical and eco-friendly water purification system, which produces no wasted water in the process of water filtration through a Nano Positive Filter.
  • Button Lock/Functional Lock To prevent potential accidents as a result of product misuse by children or the elderly, Button Lock and Functional Lock (Hot water, Cold Water) have been added.
  • Water Leak Prevention System Detects and prevents water leakages to enable safe use of the water purifier.
  • Non-stop Dispensing Function You can continuously dispense cold water, hot water, and room temperature water.
  • Fixed Quantity Dispensing Function Conveniently dispense a fixed amount of water, either Two Cup (about 500cc) or One Cup (about 250cc) or Half Cup (about 120cc), of cold water, hot water or room temperature water.

Warnings for Safe Use

  • Please comply with the "Safety Warnings" to ensure safe and proper use of the product and to avoid accidents or dangerous situations.
  • The 'Warnings for Safe Use' section consists of "Warning" and "Caution" items, which are defined as follows.
Symbol Descriptions
Symbol TypeDescription
WarningPotentially dangerous situation that can cause serious injuries or death.
CautionPotentially dangerous situation that can cause minor injuries.
Triangle Exclamation IconThis symbol indicates a potentially dangerous situation under specific circumstances. Please read the details carefully and follow the instructions to avoid dangerous situations.
ProhibitedThis symbol is used to indicate actions that are 'prohibited'.
InstructionsThis symbol is used to indicate 'instructed' actions.

About Power

About Installation

During Use

※ Cleaning water is not for drinking. Prevent anyone from drinking the Cleaning water.

※ After Cleaning, wash with clean water for over 3 times so that the cleaning water is completely removed.

※ After Cleaning water is dispensed, the water still remains in the sink faucet valve so, after using the Cleaning water, let the water (sink faucet) flow for about 3 seconds.

Cautions for Safe Use

Part Names and Accessories

Part Names

〈TOP SIDE〉

Display panel and dispense button diagram with 2 numbered callouts
  1. 1Function control and display
  2. 2Dispense button

〈Front & Back〉

Main body front and back diagram with 4 numbered part callouts
  1. 1Dispensing outlet
  2. 2Cleaning water / Cooking water
  3. 3Tap water / Draining
  4. 4Power cord

〈Details about Display Panel〉

Accessories

  • User Manual

  • Service Card

  • External Valve (Optional)

  • Cleaning Cup

    If it is lost, you can contact the Customer Service to purchase a new one

  • Drip Coffee Module

  • Coffee Dripper

  • Coffee Spoon

  • Storage Box

Filtration System

※ Using a non-CUCKOO filter or using a genuine CUCKOO filter for an extended period may result in poor filter performance.

How to Install the Product

Video Tutorial

Watch: How to install the product on YouTube (opens in new tab)
  1. Install the Tap Water Supply Valve and turn it to CLOSE.
    • Please make sure that you use tap water from the water supply. Do not use other water sources, such as groundwater.
  2. Connect the Tap Water Supply Hose to the inlet and the Drain Hose to the drain.
    • (When installing the sink faucet) Connect the sink faucet connection hose, sink faucet dispensing hose and Cleaning water hose to the sink faucet connection area.
    • Fix the Drain Hose so that water discharged from the hose does not splash to the surroundings.
    • Do not place the Drain Hose above the installation surface or connect it to the water purifier over a distance of 9.8ft(3m) or greater.
    • When connecting the drain hose to the drain while letting the hose touch the floor of the kitchen, etc., do not lift it 11.8-in(30cm) or higher from the floor.
  3. Turn the Tap Water Supply Valve to OPEN.
  4. Connect the power.
  5. Use the Auto Filter Cleaning function to clean the filter.
    • During initial installation (filter replacement), operate the Auto Filter Cleaning function for 10 to 15 minutes.

Checklist Before Use

  1. Open the Tap Water Supply Valve.
    • Open the Tap Water Supply Valve, and check if there is water leak on each connection part.
    • Tap Water Supply Valves and water (inlet) and drain of the product
  2. Turn the Close lever of the filter door on the left side of the product to the CLOSE direction.
    • Water is supplied to the water purifier.
  3. Connect the power.
    • This product is exclusively for USA: 120V~ / Australia: 230V~. Please make sure to plug it into a proper outlet.
  4. Empty out the tray on a regular basis.
  5. Exchange and manage the filter on a regular basis.
    • Please clean and replace the filters regularly so that you can always enjoy pure and clean water.
    • Regarding the filter replacement cycle.

How To Use

To Set Functions

1Standby Mode
  • This is the standby mode where cold water, purified water, hot water, and cleaning water can be dispensed, and the drip coffee module is not installed at the outlet.
  • If there is no user operation, the display will automatically turn off after 15 seconds.
  • When human presence is detected, the display will automatically turn on.
2Coffee Brewing Mode
  • Coffee Brewing Mode allows you to extract drip coffee while the drip coffee module is attached to the dispensing outlet.
  • Select a mode (MILD/REGULAR/STRONG), temperature (185~192°F (85~89°C)/194~201°F(90~94°C)), and amount (1 cup/2 cups), then press the [Dispense] button to extract drip coffee.
  • Adjust the moving faucet up and down to match the height of the dripper or cup while drip coffee is being extracted.
  • Once the drip coffee module is detached, the machine will switch to Standby mode (Water Purifier mode).
3User Setting Mode
  • To get into this mode, press the [CLEANING WATER/SETTING] button for about 3 seconds in the Standby mode.
User Setting Mode
Button PressFunction
When pressing [Cup Size] onceVoice Volume Setting function
When pressing [Cup Size] twiceMood Lamp Setting function
When pressing [Cup Size] three timesCleaning Cycle Setting function
When pressing [Cup Size] four timesFilter Cleaning function
When pressing [Cup Size] five timesPower Save Time Setting function
When pressing [Cup Size] six timesFlow Value Correction function
When pressing [Cup Size] seven timesDrain function
When pressing [Cup Size] eight timesFilter Replacement Alarm Setting function
When pressing [Cup Size] nine timesSelf Cleaning Kit Module Usage Alarm Setting function
When pressing [Cup Size] ten timesCoffee extraction time setting feature
When pressing [CUP SIZE] eleven timesCoffee extraction volume setting function
When pressing [CUP SIZE] twelve timesLanguage Setting function

How to Set Cold Water Function

  1. If the Cold Water Function is turned off, press the [COLD/COLD LOCK] button for 3 seconds to turn the function on.
    • While the [COLD/COLD LOCK] button is being pressed, the Voice Guide will say "Selecting Cold Water Function."
    • Once the Cold Water Function is turned on, "ON" is displayed and the Voice Guide will say "Cold Water Function selected."
  2. If you no longer wish to use Cold Water while the function is turned on, press the [COLD/COLD LOCK] button for 3 seconds to turn the function off.
    • While the [COLD/COLD LOCK] button is being pressed, the Voice Guide will say "Canceling Cold Water Function."
    • Once the Cold Water Function is turned off, "OFF" is displayed and the Voice Guide will say "Cold Water Function canceled."
    • When the [COLD/COLD LOCK] button is pressed while the function is turned off, the Voice Guide will say "Cold Water Function off. Please turn on cold water function before use."
    • ※ It is possible to dispense cold water in a stable manner about 1 hour after the Cold Water Function is turned on.
    • ※ The function is initially set to be ON on the product.

How To Dispense Cold Water

  1. Press the [COLD/COLD LOCK] button and select Cold Water
    • The Voice Guide will say "Cold Water."
  2. How to Dispense Fixed Quantity
    • Press the [CUP SIZE] button to select the desired dispensing quantity.
    • Press the [DISPENSE] button once. Cold water will be dispensed
    • When the selected quantity of water is dispensed, the water dispensing will end.
    • If you press the [DISPENSE] button or any other button while the product is dispensing a fixed quantity of water, the water dispensing will end.
  3. When dispensing cold water, the dispensing outlet is illuminated.
    • (When the Mood function is turned OFF, the lamp will not be turned ON.)

How To Use Room Temperature Water

  1. Press the [ROOM/LOCK] button to select room temperature water.
    • The Voice Guide will say "Room Temperature Water."
  2. How to Dispense Fixed Quantity
    • Press the [CUP SIZE] button to select the desired dispensing quantity.
    • Press the [DISPENSE] button once. The room Temperature Water will be dispensed.
    • When the selected quantity of water is dispensed, the water dispensing will end.
    • If you press the [DISPENSE] button or any other button while the product is dispensing a fixed quantity of water, the water dispensing will end.
  3. When dispensing room temperature water, the dispensing outlet is illuminated. (When the Mood function is turned OFF, the Lamp will not be turned ON.)

How to Set Child Lock

This is the function that prevents random control by children, etc. and protects them against burns. Once the function is set, the [100°C/HOT/HOT LOCK] button will not work.

  1. Press the [100°C/HOT/HOT LOCK] button for about 3 seconds in Standby Mode to set the Child Lock.
    • If the [100°C/HOT/HOT LOCK] button is pressed in the Child Lock state, "Loc_" is displayed and the Voice Guide will say "Child lock on".
    • If the [100°C/HOT/HOT LOCK] button is pressed for about 3 seconds during the Child Lock, "Un_Loc_" is displayed and the Child Lock will be canceled.

How to Use Hot Water (typical hot water temperature of 212℉(100℃))

  1. Press the [100°C/HOT/HOT LOCK] button and select Hot Water.
    • The Voice Guide will say "Hot Water."
  2. How to Dispense Fixed Quantity
    • Press the [CUP SIZE] button to select the desired dispensing quantity.
    • Press the [DISPENSE] button once. After preheating, the hot water will be dispensed.
    • When the selected quantity of water is dispensed, the water dispensing will end.
    • If you press the [DISPENSE] button or any other button while the product is dispensing the fixed quantity of water, the water dispensing will end.
  3. When dispensing hot water, the dispensing outlet is illuminated. (When the Mood function is turned OFF, the lamp will not be turned ON.)
    • ※ There is a risk of burns due to spattering of water. Thus, please put the cup near the faucet.
  4. The temperature may differ depending on the surroundings and service conditions.

How to Use Hot Water Temperature Function (Custom Hot Water)

  1. How to Use the Hot Water Temperature Feature
    • Every time the [100°C/HOT/HOT LOCK] button is pressed, the temperature changes. The [100°C/HOT/HOT LOCK] button is illuminated in different colors with every change.
    • Select the desired hot water temperature, then press the [DISPENSE] button to dispense hot water at the selected temperature.
    • If you press the [DISPENSE] button or any other button while the product is dispensing hot water, the water dispensing will end.

How-To Videos

How to Use Cleaning Water (when installing a sink faucet valve)

  1. Click the [CLEANING WATER/SETTING] button and select Cleaning Water.
    • Once the [CLEANING WATER/SETTING] button is pressed, the [CLEANING WATER/SETTING] button display lamp is turned on.
    • The Voice Guide will say "Cleaning water mode is selected."
    • Once the sink faucet lever is opened, Cleaning Water is dispensed.
  2. How to end the dispensing of Cleaning Water.
    • Once the [CLEANING WATER/SETTING] button is pressed, the [CLEANING WATER/SETTING] button display lamp is turned off.
    • The Voice Guide will say "Cleaning water Mode cancelled".
    • Close the sink faucet lever.
    • The Voice Guide will say "Start sink faucet line Cleaning."
    • After Cleaning is complete, the Voice Guide will say "Sink faucet line Cleaning completed".

※ Cleaning Water is not for drinking. Prevent anyone from drinking the Cleaning water. (CUCKOO Cleaning Water is being managed within the standard scope of the "Drinking Water Management Act" so do not worry about using it but try to avoid drinking it.)

How to Use Auto Cleaning Reservation Function

  1. If the [STEAM CLEAN/AUTO CLEAN] button display lamp is turned on in Standby Mode, the Auto Cleaning Reservation function is set as Use.
  2. While the [STEAM CLEAN/AUTO CLEAN] button display lamp is turned off, press the [STEAM CLEAN/AUTO CLEAN] button.
    • The Voice Guide will say "Self cleaning Set-up Completed".
    • The [STEAM CLEAN/AUTO CLEAN] Button Display Lamp will be turned ON.
  3. To cancel the Auto Cleaning Reservation, press the [STEAM CLEAN/AUTO CLEAN] button while the function is turned on.
    • The Voice Guide will say "Self cleaning reservation Canceled".
    • The [STEAM CLEAN/AUTO CLEAN] button display lamp is turned off.
    • ※ While Auto Cleaning is in progress, do not dispense water through the Sink Faucet.

How to Move Faucet

〈 Move up and down 〉

〈 Move front and back 〉

How to Use Immediate Faucet Cleaning and Steam Cleaning

  1. Place the Cleaning cup.
    • Before placing the cup, put the Faucet unit back in place. When the Faucet and Cleaning cup are not in place, the Cleaning cup may not be detected.
  2. In the Standby mode, press the [STEAM CLEAN/AUTO CLEAN] button to select.
    • When pressing the [STEAM CLEAN/AUTO CLEAN] button once - Electrolysis Faucet Cleaning starts, and the Voice Guide will say, "Start faucet Cleaning."
    • When pressing the [STEAM CLEAN/AUTO CLEAN] button for about 3 seconds - Steam Cleaning starts, and the Voice Guide will say, "Start Steam Cleaning."
    • The [STEAM CLEAN/AUTO CLEAN] button display lamp is turned on, and the progress is shown on the display panel in %.
  3. To cancel the Cleaning operation, press the [STEAM CLEAN/AUTO CLEAN] button during the Faucet Cleaning operation.
    • The Voice Guide will say "Steam or Flow faucet Cleaning canceled", and the Cleaning cancellation operation proceeds.
    • When canceling Faucet Cleaning, water is dispensed to the faucet to clean the area so do not remove the Cup.
    • ※ Please remove the Cleaning cup after the operation is completed.
    • ※ Cleaning water is not for drinking. Prevent anyone from drinking the Cleaning water.
    • ※ You may use Steam Cleaning once a day.
    • ※ Be careful of burns, as Steam Cleaning can be hot.
    • ※ Water droplets may form on the front of the product after Steam Cleaning.
    • ※ Put the rubber packing of the Cleaning cup to wrap the faucet without being pressed. Or the Cleaning cup may not be detected.

How to Use the Hidden Display Feature

This feature is used to save power with the display panel turned off and the brightness of the display lamps reduced.

  1. How to enter the Hidden Display mode
    • After 15 seconds of no button input and no detection of human presence in the Standby mode.
    • You can cancel Hidden Display and change the time set for entering the mode in the User Setting mode.
  2. How to get out of the Hidden Display mode
    • When human presence is detected in Hidden Display mode
    • When button is pressed in Hidden Display mode
    • ※ When pressing the [DISPENSE] button in the Hidden Display mode, the water is immediately dispensed.
    • ※ When you approach the product from the front, the human detection sensor operates. (The sensor sensitivity may vary depending on the installed environment.)

How to Use the Voice Guide Feature

This feature is used to turn the Voice Guide on and off.

  1. How to disable the Voice Guide Feature
    • Press the [CUP SIZE] button for about 3 seconds in the Standby mode to disable the Voice Guide feature.
  2. How to Use the Voice Guide Feature
    • Press the [CUP SIZE] button for about 3 seconds in the Standby mode to enable the Voice Guide feature.

How to Change Dispensing Volume

  1. Press the [CLEANING WATER/SETTING] button for 3 seconds in Standby Mode.
    • The product will enter the User Setting mode.
  2. After entering the User Setting Mode, press the [CUP SIZE] button six times.
    • The Voice Guide will say, "Flow Correction Value Setting Mode."
  3. Press the [CLEANING WATER/SETTING] button to enter the Flow Correction Value Setting mode.
  4. Press the [COLD/COLD LOCK] button to set the flow correction value.
    • Every time the button is pressed, the flow correction value changes. e.g.) 5% (dispensing volume increased) → 10%→ -10% → -5% (dispensing volume decreased) → 0%
  5. After selecting the flow correction value, press the [CLEANING WATER/SETTING] button to save it.
    • The Voice Guide will say "Set-up completed".

To drain the Refrigerant Water

  1. Press the [CLEANING WATER/SETTING] button for 3 seconds in Standby Mode.
    • The product will enter the User Setting mode.
  2. After entering the User Setting Mode, press the [CUP SIZE] button seven times.
    • The Voice Guide will say, "Automatic draining function."
  3. Press the [CLEANING WATER/SETTING] to enter the Refrigerant Water Drain feature.
  4. When entering the Refrigerant Water Drain mode, the Refrigerant Water is automatically drained.

To Use the Storage Box

Using the Drip Coffee Function

How to Adjust the Drip Coffee Module

  1. Flip the drip coffee module and rotate the guide on the inside counter-clockwise to detach it.
  2. Insert the separated Drip Coffee Module Guide in a direction that shows the desired type (IN/OUT).
    • When using a drip coffee bag: IN
    • When using a dripper: OUT
  3. Rotate clockwise from ○ to ●.

Getting Ready

  1. Push the dispensing outlet up and pull it forward.
  2. Attach the drip coffee module to suit your needs.
    • Detach the Drip Coffee Module Guide by rotating it counter-clockwise.
    • ※ Drip coffee bag (Narrow circle/IN) / Dripper (Broad circle/OUT)
    • Place it to suit your needs and attach it by rotating it clockwise.
    • ※ The Drip Coffee Module may be blocked by bubbles, preventing some holes from dripping water. Please note that this is not a malfunction.
  3. Rotate the drip coffee module on the dispensing outlet by 90 degrees in the direction of the arrow.
    • If the Drip Coffee Module has been inserted properly, the machine will switch to Coffee Brewing mode, with the voice guide saying the module has been attached.
    • ※ When rotating the drip coffee module to attach it, do not apply excessive force if the voice guide says it has been attached or if the rotation has stopped. (Rotating with too much force may cause damage.)

Drip Coffee - Coffee Beans

[What You Need]

  • Coffee beans
  • Paper filter
  • Coffee dripper
  • Coffee spoon
  • Server
  1. Fold the seam of the paper filter so it fits closely to the dripper.
  2. Put the recommended amount of ground coffee beans in the dripper using the spoon.
    • Adjust the amount of Coffee beans based on the recommended amount and the HOT/ICE preference as stated above.
    • Flatten the ground Coffee beans to ensure even extraction.
Recommended amount of ground coffee beans
AmountHOTICE
1 cupAround 10 g (1 spoon)Around 20 g (2 spoons)
2 cupsAround 20 g (2 spoons)Around 30 g (3 spoons)
  1. Place the dripper on the Server and put it on the center part of the Drip Coffee Module.
    • If you are using a tall server, put the tray away before use.
    • If you are using a server 4.3-in(11cm) or shorter, the tray can be attached.
    • Adjust the position of the dripper so that water dispensed by the Drip Coffee Module falls evenly on the Coffee beans.
  1. Select the desired mode, temperature, and amount, then press the Dispense button.
    • After pressing the Dispense button, you can adjust the machine up and down to match the height of the dripper.
    • For one cup of coffee, the amount of extraction is around 160 cc for MILD, 130 cc for REGULAR, and 100 cc for STRONG. (The extracted amount may vary by grind size or remaining amount.)
    • You may add more water to suit your tastes. For ICE, please add an appropriate amount of ice.
    • MODE
      • STRONG
      • REGULAR
      • MILD
    • TEMP
      • 90-94°C
      • 85-89°C
    • CUPS
      • 2 cups
      • 1 cup
    • ※ Take caution as the Drip Coffee Module, Dripper, and Server may be hot during use.
    • ※ When detaching the Drip Coffee Module after brewing, be cautious, as hot water may remain inside.
    • ※ Coffee extracted through dripping may be slightly low in temperature. (Preheating the dripper/server is recommended.)

[What You Need]

  • Mug
  • Drip coffee bag
  1. Attach the Drip Coffee Module in the "IN" direction as explained in "Getting Ready."
  2. Hang the drip coffee bag over the cup, set the mode and temperature as desired, and select "1 cup" for the amount. (A drip coffee bag has around 10g of coffee beans and can only extract 1 cup.)
  3. Press the Dispense button to extract drip coffee.

How to Wash

  • After extracting coffee, wash the Coffee Dripper, Coffee Spoon, and Drip Coffee Module in running water by rubbing with a soft cloth or sponge. (Please see "Getting Ready" for how to detach the Drip Coffee Module.)

※ Do not wash in the dishwasher.

How To Clean Tray / How To Clean Main Body

How to Clean the Tray

Video Tutorial

Watch: How to clean the tray on YouTube (opens in new tab)
  1. Detach the Tray
    • Hold and pull the tray towards the front side of the product to separate it from the product.
    • ※ When you pull the tray, pull it slowly with both hands. If you strongly pull it, the water may pour out.
  2. Detach the Tray Grille
    • Then detach the Tray Grille from the tray by taking hold of and uplifting the hole at the Grille.
  3. Clean the Tray
    • Dispose of the stagnant water, and completely wipe it out with a soft cloth.
  4. Assemble the Tray
    • After cleaning the tray, place it back in reserve order.

How to Clean Main Body

  • Wipe with a soft dry cloth.
    • Before cleaning, set the Button Lock function to prevent an incorrect operation during cleaning.
    • If the product becomes severely polluted, wipe it out with a cloth with a little moisture. (Do not clean the product by using benzene, thinner, or abrasive.)
    • When cleaning the product, do not spray water directly on the product. (This may cause product failure.)
  • Pull the Pre-Filter on the bottom surface of the product to detach it before washing it with water, drying and re-assembling it.
    • Failure to clean the pre-filter for a long period of time may result in decreased performance of the Cold Water function.

How To Replace the Filters

Video Tutorial

Watch: How to replace the filters on YouTube (opens in new tab)

How To Replace the Filters (Must not use non-CUCKOO Water Purifier filters.)

  1. Detach the water tray.
  2. Pull the Filter door forward to open as shown in the image.
  3. Turn the filter guide bracket lock lever on the front of the product to the OPEN direction, as shown in the image.
    • It shuts off the water supply to prevent water from flowing during filter replacement.
  4. As shown in the image, pull the filter guide bracket down.
  5. Lift and pull the filter to remove it.
    • While the Voice Guide plays, any pressure remaining inside the pipe is removed.
    • During filter replacement, water drops may fall depending on the user environment. Please wipe out any water after replacement.
  6. Insert the filter as shown in the image and push it into the filter case to connect.
    • The order of the filters is Metal Block 2.0 and Nano Positive Plus 3.0, from the left.
    • Please be mindful of the order.
    • Check if the filters are properly installed in the filter case.
  7. As shown in the image, pull the filter guide bracket up.
  8. Turn the filter guide bracket lock lever on the front of the product to the CLOSE direction, as shown in the image.
    • Water will then be supplied to the water purifier.
  9. Lock the filter door as shown in the image.
    • The groove at the top must be accurately aligned for smooth installation.
  10. Assemble the water tray.
  11. Once the product enters the Standby mode, use the Auto Filter Cleaning feature to clean the filter.
    • ※ When the Voice Guide says, "Check the tap water intake," while the filter is cleaned, turn the lock lever of the filter door on the front of the product to the CLOSE direction.

Expected Filter Replacement Cycle / Recommendations / Filter Arrangement

Expected Filter Replacement Cycle

▶ The filter replacement cycle is determined based on usage of 10L per day in a common household, and may be affected by the state of the source water.

Filter NameExpected Replacement Cycle
Metal Block 2.0 Filter4 months
Nano Positive Plus 3.0 Filter8 months

Recommendations

▶ Filter Replacement Cycle

· Filter replacement cycle refers to a period during which a filter is expected to demonstrate its inherent performance as a result of a thorough review of the filter. This is based on tap water where the inflow water and daily usage amount is about 10L(drinking water for 4 persons) so, if the amount of usage is greater than this, the replacement cycle may become shortened.

Filter Arrangement

Please check before asking for Support

▼ If you do not comply with this User Manual, the product may not work properly even if there is no malfunction. Please take the following measures accordingly if there is a problem with the product. If there is still a problem, please contact our Customer Service.

ProblemChecklistRecommended Actions
The water has bad taste and/or odor.• Was the product left idle for a long time?• Operate the Filter Cleaning function.
• Do you need to replace the filters?• Contact Customer Service for filter replacement.
It fails to dispense water.• Is the Power Cord connected?• Connect the Power Cord.
• Is the tap water supplied properly?• Open the Tap Water Supply Valve.
• Check if the water supply tube is folded.
• Check if water is cut off.
• Have you pressed the [DISPENSE] button properly?• Press the [DISPENSE] button properly.
• Is there water under the product?• Close the Tap Water Supply Valve, unplug the product, and contact our Customer Service.
• Do you need to replace the filters?• Contact Customer Service for filter replacement.
• Is the Filter Door lock opened?• Close the Filter Door lock on the front of the product. (Water is supplied to the product.)
It fails to dispense cold water.• Have you dispensed a lot of cold water?• When discharging a large amount of cold water, a re-cooling time is required.
• Did you close the Tap Water Supply Valve?• Check the Tap Water Supply Valve.
• Is the ventilation at the back of the product good?• Check if the radiator at the back of the product is blocked. Remove any objects blocking the radiator.
• Move the product to a place with good ventilation. (Please contact our Customer Service whenever you move and reinstall the product.)
• If there is excess dust in the air vents, contact our Customer Service.
The hot water is lukewarm.• Is it the first cup of hot water?• When you first operate the Instantaneous Hot Water function, the temperature of the first cup may be low.
• Check if the temperature of the hot water is normal from the second cup.

▼ If you do not comply with this User Manual, the product may not work properly even if there is no malfunction. Please take the following measures accordingly if there is a problem with the product. If there is still a problem, please contact our Customer Service.

Troubleshooting guide with problems, checklists, and recommended actions
ProblemChecklistRecommended Actions
It does not dispense enough water.• Have you closed the Tap Water Supply Valve?• Open the Tap Water Supply Valve.
• Do you need to replace the filters?• Replace the Filter with a genuine CUCKOO Filter.
• Is the Filter Door lock opened?• Close the Filter Door lock on the front of the product. (Water is supplied to the product)
There is a loud noise coming from the product.• Please check if it's installed on firm, even ground.• Install the product on a flat and solid floor.
• Does it touch any other objects?• Make sure it does not touch any other objects.
• Is the Tray assembled properly?• If the Tray is not properly mounted, an abnormal noise can be made. Check the state of assembly of the Tray.
• Are the back surface and the side surfaces of the product in contact with the wall?• Reinstall the product with a proper distance (8-in(20cm)) from the wall.
• Are there items such as a flowerpot, books, or clock on the product?• Remove the items on the product.
There are floating matters in the dispensed water.• Do you need to replace the filters?• Replace the Filter. (Do not use a Non-CUCKOO filter.)
There are fine particles in the room water.• Are there bubbles?• If there are still fine particles in the water after five minutes, immediately contact our Customer Service.
Water is leaking from the purifier.• Is the assembled (connecting) part defective?• Close the Tap Water Supply Valve and unplug the product. After that, contact our Customer Service for service.
• Is your home or the external environment humid?• Dew condensation may occur when a cold part of the water purifier meets moisture, which is the same as if a water droplet forms on a water cup.

Product Specifications

Product Specifications
Product NameCUCKOO Cold/Hot/Room Temperature Water Purifier
Model NameCP-ABNC100GWH (Grace White)
Rated VoltageUSA : Single Phase 120 V~ / 60 Hz
Australia : Single Phase 230 V~ / 50 Hz
Power ConsumptionUSA : cold water 90W(0.75A), hot water 1350W(11.25A)
Australia : cold water 138W(0.6A), hot water 2400W(10.43A)
FiltrationElectrostatic adsorption filtration system
Filter CategoryMetal Block 2.0 FilterNano Positive Plus 3.0 Filter
Filter Replacement Cycle4 months8 months
CapacityRoom Temperature WaterDirect water
Cold WaterDirect water
Climate ClassUSA : N / Australia : T
ProductWeightAround 24.2lb (11kg)
Size (WxDxH)6.5" x 19.3" x 15.7" (166mm x 490mm x 400mm)
Used Tap Water Pressure0.07-0.69 Mpa(0.7-6.9 bar)
Used Environment Temperature41°F - 104°F (5°C - 40°C)
Used Tap Water Temperature41°F - 95°F (5°C - 35°C)

※ Details indicated in this Instruction Manual (exterior, design, and specifications) may change without notice for quality improvement.

※ Manufacturer: Cuckoo HomeSys Co., Ltd.

http://cuckoorental.com

http://cuckooamerica.com

888.700.0425

We provide satisfying consultation and services concerning your complaints, suggestions, and recommendations upon receiving your troubled product model name, status, and contact information.

  • After reading this manual, keep it in a place easily accessible to the user for future reference.
  • This manual includes the warranty.
  • Caution : Please read this manual carefully to ensure safety and a longer product lifespan.
Document Number
10383-0027D0 Rev.0
© CUCKOO · CP-ABNC100GWH · English User Manual
×