Pre Carbon Block 2.0 Filter

For maximum customer satisfaction, CUCKOO RENTAL AMERICA provides free filter related services for customers with active rental contracts. You can choose between two types of services: self-installation and visit-installation. Even if you purchased your product as a one-time payment, you can still use the filter services through the Package Plan and a Service Plus subscription.

• Self-Installation: During your contract period, Self-Installation Replacement Filters will be sent to you via mail.
• Visit-Installation: During your contract period, a service technician will visit to install your filters.

Visit the CUCKOO Rental America Official Website and click “Service” → “Filter Replacement Instructional Video” to watch how to replace a filter.

The filter replacement cycle can be found on the “Filter Replacement Self-Check Sticker” on the product. Additionally, you can find a replacement cycle guide in your replacement filter shipments.

CUCKOO’s simple One-Touch filter replacement can be done by anyone. For more information, visit the CUCKOO Rental America Official Website and click “Service” → “Filter Replacement Instructional Video” to watch the simple steps to replacing filters.

Contact CUCKOO RENTAL AMERICA’s Customer Service Center (888-700-0425) to request an address change.